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We are seeking an organized and detail-oriented Intake Coordinator to join our clients team in Portland, Oregon. In this role, you will play an important part in facilitating patient care by ensuring efficient administrative processes and maintaining accurate records. This is a long-term contract position within the health insurance industry, offering the opportunity to work in a fast-paced and impactful environment.
Job Responsibility:
Manage patient intake processes, including gathering and verifying necessary documentation
Coordinate insurance authorizations and ensure timely approval for services
Maintain accurate records in the Epic EMR system, ensuring compliance with healthcare standards
Provide outstanding customer service to patients and healthcare providers
Collaborate with administrative and clinical teams to streamline workflows
Utilize Microsoft Office tools to prepare reports, track data, and manage communications
Address inquiries related to insurance coverage and healthcare services
Monitor and prioritize tasks to meet deadlines effectively
Ensure all processes align with regulatory requirements and organizational policies
Requirements:
At least 1 year of experience in healthcare administration or a related field
Proficiency in using Epic EMR for managing patient records and workflows
Strong customer service skills with the ability to assist patients and healthcare providers effectively
Solid understanding of insurance authorization processes
Competence in Office applications, including Word, Excel, and Outlook
Excellent organizational and multitasking abilities
Knowledge of healthcare regulations and compliance standards
Strong communication skills, both written and verbal
What we offer:
medical, vision, dental, and life and disability insurance