Intake and Relationships Specialist Job at 365 Care (Penrith)

Case Manager

Supporting families experiencing homelessness in one of the region's largest she...

Location

United States , Boston

Salary:

24.00 - 26.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human or Social Services
2+ years of case management experience
Background working with vulnerable or high‑needs populations

Job Responsibility

Provide intensive case management, assessment, counseling, and advocacy for families in shelter
Build goal‑oriented, supportive relationships with families from intake through stabilization
Collaborate with Housing Specialists, Behavioral Health Clinicians, and Family Partners
Support families in developing rehousing and stabilization plans within a trauma‑informed framework
Maintain accurate case files and documentation for internal and external reporting
Deliver crisis intervention in partnership with behavioral health and leadership teams
Serve as a positive role model and advocate for families' needs across systems

Fulltime

Case Manager

Case Manager - East Boston. Supporting families experiencing homelessness in one...

Location

United States , Boston

Salary:

24.00 - 26.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human or Social Services
2+ years of case management experience
Background working with vulnerable or high‑needs populations

Job Responsibility

Provide intensive case management, assessment, counseling, and advocacy for families in shelter
Build goal‑oriented, supportive relationships with families from intake through stabilization
Collaborate with Housing Specialists, Behavioral Health Clinicians, and Family Partners
Support families in developing rehousing and stabilization plans within a trauma‑informed framework
Maintain accurate case files and documentation for internal and external reporting
Deliver crisis intervention in partnership with behavioral health and leadership teams
Serve as a positive role model and advocate for families' needs across systems

Fulltime

Case Manager - ESP / ASD

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, a...

Location

United States , Saint Peters

Salary:

Not provided

MERS Goodwill

Expiration Date

Until further notice

Requirements

Bachelor's Degree with specialized training and/or certification in providing services to the specific population being served in ESP
Experience working with autism is required
Requires excellent written/verbal communication skills
Driver's license and current insurance required

Job Responsibility

Review referral information, establish professional relationships, perform timely intake, and develop/maintain individual plan for employment with all participants
Maintain caseload size that is both programmatically and fiscally appropriate and ensures timely delivery of services
Develop and maintain positive relationships with referral sources and provides ongoing communication regarding participant activities
Utilize referral information, intake information, job history, and local employment market in determining job goals. Also involves partnership with Employment Specialists and other staff based on program size and structure
Works with participant and relevant supports to determine communication style, transportation needs, support needs, independent living needs, social supports, and threats to employment and make appropriate recommendations for accommodation or remediation
Develops and maintains Knowledge of community resources and assistive technology relevant to caseload, as well as knowledge of ADA guidelines related to accommodations. Educate employers as needed
Document all work with participants in progress notes, maintain notes and other agency documentation
Maintain confidentiality according to agency guidelines, follows ethical guidelines
Maintain knowledge of community resources that can be utilized to support participant needs (i.e., transportation, medical, childcare, utilities, etc.). Make referrals, advocate, and follow-up
Completes training requirements on an annual basis to demonstrate program-specific knowledge

What we offer

Individual and family medical benefits for full-time employees working 30 or more hours per week
Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week
Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
403(B) Retirement on date of hire for employees working 20 or more hours per week
403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
401(A) Retirement on date of hire for employees working 20 or more hours per week
PTO Accrual up to 15 days based on hours worked
Employee store discount
Paid holidays
Flexible Schedules

Fulltime

Medical Billing Specialist

We are looking for a detail-oriented Medical Billing Specialist to join a team i...

Location

United States , King of Prussia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in medical billing, claims, or collections
Proficiency in accounting software systems and electronic health record (EHR) systems
Familiarity with Medicaid processes and commercial insurance claims
Strong understanding of accounts receivable, denial management, and appeals
Experience working with billing and authorization functions
Ability to accurately input and manage billing data
Excellent communication skills to collaborate with team members and external payors
Knowledge of compliance policies related to medical billing and collections

Job Responsibility

Process and submit primary and secondary claims for both commercial insurance and Medicaid
Investigate and resolve claim denials, performing appeals as necessary to ensure proper reimbursement
Manage accounts receivable by following up on claims through resolution, including correcting billing errors and addressing rejections
Input and review billing data for accuracy, ensuring compliance with company policies and procedures
Collaborate with the Billing Manager and clinic teams to ensure accurate and timely billing
Track and verify Medicaid status for clients while maintaining relationships with payors to facilitate successful claims processing
Assist intake teams with Medicaid documentation for new clients and those requiring reassessment
Utilize various insurance portals and systems, including Waystar, to handle denial responses and claims follow-ups
Ensure adherence to compliance standards in all billing and collections activities
Perform other tasks as assigned by the Billing Manager or Director

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

New

Nurse Navigator-Spine Surgery

The nurse navigator is a licensed registered professional nurse who is a clinica...

Location

United States , Olathe

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

Bachelor Degree Nursing
3 or more years of nursing experience
1 or more years of case management, ambulatory care coordination, or other related experience relevant to the specific patient population navigating
Licensed Registered Nurse (LRN) - Single State - State Board of Nursing Registered Nurse in State of Kansas
Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live
Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 14 days
Basic computer skill set for data entry and EMR usage

Job Responsibility

Assess needs for new patients referred to a specialist prior to their first visit to identify the need for support services or other resources
Demonstrates thorough documentation of patient assessment and interventions completed in the electronic medical record
Refer new patients to the specialty program’s supportive services based on the navigation needs assessment
Provide educational and emotional support throughout the intake and treatment planning process, and then remain a resource for the patient throughout their course of care
Ensure new patients are scheduled with the appropriate multidisciplinary provider, at the appropriate location, in the appropriate time frame
Collaborate with intake scheduler to ensure necessary medical information is complete and available for the patient’s first appointment, including imaging and pathology slides, if applicable
Assist in coordinating needed diagnostic studies prior to first visit, when possible, to expedite the start of treatment
Develop relationships with referring physicians and ensure follow up and treatment plan is communicated
Complete intake logs and report monthly to program manager for outcome metric reporting
Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills

Fulltime

Job Exploration Specialist

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, a...

Location

United States , Saint Louis

Salary:

20.50 USD / Hour

MERS Goodwill

Expiration Date

Until further notice

Requirements

BS/BA in social work, psychology, or related field
2 years of experience working in social services is required
Driver's license and current insurance required

Job Responsibility

Perform timely intake interview and develop Discovery and Exploration (D&E) Plan
Maintain case load size that is both programmatic and fiscally appropriate and ensures that D&E services are completed in a timely manner meeting agency expectation (average of 6-10 weeks depending on program)
Develops and maintains good working relationships with referral sources and internal team and provides ongoing communication regarding participant activities
Utilize referral information, intake information, job history, local employment market, career exploration tools to plan activities to identify strengths and support needs related to job interests
Complete all agency documentation in a timely manner and maintain confidentiality according to agency guidelines
Completes community exploration activities with participants to analyze areas such as learning style, work pace, prompts and reminders needed, communication style, interest in work being performed, comfort in work environment, accommodations needed, etc.
Actively work with participants and relevant support persons to obtain and incorporate feedback related to D&E recommendations, including life skill needs and social supports
Writes thorough final reports with recommendations for employment next steps
Maintain average of 3+ new starts each month
Maintain minimum of 90% of participants completing assessment

What we offer

Individual and family medical benefits for full-time employees working 30 or more hours per week
Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week
Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
403(B) Retirement on date of hire for employees working 20 or more hours per week
403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
401(A) Retirement on date of hire for employees working 20 or more hours per week
PTO Accrual up to 15 days based on hours worked
Employee store discount
Paid holidays
Flexible Schedules

Fulltime

New

Regional Service Specialist

Join Allied Universal® Technology Services, a global leader in transforming the ...

Location

United States , Wyoming, Michigan

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of (1) year of experience in service intake and dispatch in the security industry or related field
Ability to establish and maintain effective working relationships with both internal and external customers
Must be detail-oriented and organized
Planning and reporting skills
Excellent oral, written communication, and follow-up skills
Strong analytical and decision-making abilities
Self-motivated with the ability to motivate and influence others
Ability to manipulate, navigate, and utilize electronic web-based service tools to execute all facets of service delivery/productivity/efficiency

Job Responsibility

Routing of requests, concerns, questions, and inquiries to appropriate parties (including Management and Technical Staff) either through an electronic service toolset, telephone, email, instant messaging, and other communications mediums
Coordinate and liaise with all departments related to assigned service activities and necessary escalation
Effectively communicate deficiencies, concerns, or inquiries immediately to management regarding any inquiry from a customer or internally interested party
Maintain Service Level Agree (SLA) requirements for contracted customer issues and service requests by prompt notifications and documentation of reported issues and questions
Responsible for maintaining effective internal communications and to ensure contractual obligations are fulfilled while quickly resolving issues, thereby minimizing customer concerns and enhancing customer relations
Track regionally logged cases and work-order tasks and report anomalies to appropriate management staff
Produce on-demand and recurring reports for Service Management staff
Update Work Order Tasks as assigned
Follow up and communicate with external and internal customers as required
Assist the Service Manager with planning, organization and scheduling of all daily service activities

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

New

Newcomer Support Specialist

World Relief seeks a Newcomer Support Specialist to provide comprehensive case m...

Location

United States , Sheboygan

Salary:

Not provided

Latino Memphis

Expiration Date

Until further notice

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Current driver’s license and ability to maintain a clean driving record

Job Responsibility

Enroll participants into programs following applicable grant program guidelines
Assist program participants with housing-related services such as housing searches, liaising with landlords, understanding leases, and completing rental applications
Provide transportation to participants for medical and other essential appointments, as needed
Complete and update grant program plans to guide participants through goal-making and achieving self-sufficiency
Connect participants to ongoing means of support and services based on individualized service plans and goals
Educate participants on budgeting/financial literacy, household maintenance and upkeep, and other housing related topics such as housing searches, providing notice, paying bills, etc.
Advocate on behalf of participants with landlords and property managers when maintenance issues persist and explore avenues for upholding tenant rights
Maintain and nurture relationships with current landlords, assisting with assessing ongoing educational needs and providing follow-up housing education for participants
Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity
Participate in staff meetings, ongoing trainings, and other staff development opportunities

What we offer

Competitive benefits package
Employee discount program for part time employees working 25+ hours per week
Gold-level Cigna Healthy Workforce Designation
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Parttime

Intake and Relationships Specialist

365 Care

Location:
Australia , Penrith

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 22, 2026

Expiration:
February 22, 2026

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Job Posted:
February 22, 2026

Expiration:
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