Intake and Relationships Specialist

Join our team and be the guiding light for families in need of care. In this exciting role, you will directly impact our client experience, becoming the face of 365 Care bringing us to life in our local community! Working as part of our Support At Home (previously HCP) team, this is an exciting opportunity to take ownership of new client growth, converting enquiries into active clients. You will be the first point of contact for future clients and their loved ones, combining a results-driven sales approach with genuine care—providing personalised, compassionate advice on their Support At Home package while guiding them toward confident decisions. You’ll be part of a dedicated team committed to ethical, person-centred care—where achieving outcomes goes hand in hand with doing what’s right for the client. Given the community-facing nature of this role, regular travel across Western Sydney is required 3 days per week, with 2 days working from home.