Intake / Admissions Specialist Job at Robert Half (Hayward)

Patient Intake Specialist

As an Intake Patient Care Representative, you will support new patients through ...

Location

United States , Atlanta

Salary:

18.00 USD / Hour

Aveanna Healthcare

Expiration Date

Until further notice

Requirements

2+ years of experience in healthcare intake, medical office administration, or insurance support
Experience with insurance verification or authorizations preferred
Home health, DME, or medical office background a plus
High school diploma or GED required
Experience in a customer service or patient service representative role within healthcare
Detail-oriented and highly organized
Comfortable managing multiple intake cases simultaneously
Able to work independently in a remote environment
Familiar with healthcare documentation and insurance workflows
Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions

Job Responsibility

Support new patient admissions by collecting and entering accurate demographic and clinical information
Verify insurance coverage and review benefits
Submit and follow up on authorizations as needed
Review prescription validity and identify missing or required documentation
Communicate with patients and referral sources to obtain required intake information
Coordinate with internal departments to support timely start of care
Maintain accurate, HIPAA-compliant documentation

What we offer

100% Remote
Equipment Provided
Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
Paid Holidays + Bonus Days Off
Structured onboarding and role-based training
Opportunities for internal growth
Competitive hourly pay starting at $18.00 per hour
Thorough training
Flexible schedules
Electronic charting

Fulltime

Intake specialist

The Intake Specialist serves as a patient advocate and allows access to life cha...

Location

United States , Oconomowoc

Salary:

Not provided

Rogers Behavioral Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Bachelor’s degree preferred
Mental Health experience preferred
Computer skills required, including word processing
Previous experience in insurance, billing preferred
Professional demeanor and adherence to hospital policies
Knowledge of Joint Commission standards and willingness to participate in training
Commitment to the mission of Rogers Behavioral Health and patient care excellence

Job Responsibility

Welcome patients and caregivers, ensuring a positive and seamless admission process
Collect, verify, and input medical, insurance, and demographic information with accuracy
Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms)
Register patients and manage documents using the Cerner system
Conduct safety checks and assist with belongings searches as needed
Manage patient interactions in crisis situations, maintaining a calm and welcoming environment
Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access
Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues
Ensure compliance with HIPAA, EMTALA, and other regulatory requirements
Explain insurance coverage to patients and handle related inquiries

What we offer

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
$1,000 Retention Bonus Available

Parttime

Admissions Services Specialist

Acadia Healthcare is seeking remote Admissions Services Specialists to support o...

Location

United States , Franklin

Salary:

Not provided

Acadia Healthcare

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field
in some states, RN, LVN/LPN
Knowledge of admission/referral processes, techniques, and tools
Familiarity with behavioral health issues and services
Solid understanding of financial principles and insurance reimbursement practices
Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application
Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates

Job Responsibility

Manage Referral Management Portals
Monitor all faxed referrals
Monitor all webforms and call center handoffs/rollover referrals
Utilize facility admissions/exclusionary criteria to process incoming types of referrals
Respond to inquiries about the facility within facility policy timeframes
Document calls inside of Salesforce and follow-up as needed
Complete Prior Authorization
Pre-Admit the patients in billing system
Coordinate with local admissions department regarding bed availability
Facilitate intake, admissions, and utilization review process for incoming patients

Fulltime

Support Services Specialist

Summary: Supports all administrative components for the Outpatient Services prog...

Location

United States , Little Rock

Salary:

Not provided

Easterseals Arkansas

Expiration Date

Until further notice

Requirements

High School Diploma/GED and 3-5 years’ experience in providing administrative services in Early Intervention Day Treatment, Early Intervention, Pediatric Therapy or other Social Services program
A Bachelor's Degree in Social Services, Early Childhood Education or other Health Related Field preferred
Excellent written and verbal communication skills
Excellent interpersonal skills
Excellent organizational skills
Good time management skills
Ability to work effectively and collaboratively with individuals receiving services with diverse ability levels and employees with diverse experience and knowledge levels
Ability to be self-directed, creative and to take initiative
Demonstrated commitment to the values of diversity, equity, and inclusiveness
Competency with computer skills, i.e., Microsoft and Goggle applications including Word/Goggle Docs, Excel/Google Sheets and Gmail

Job Responsibility

Initial contact with referrals to determine service needs, answer questions and to begin intake process
Completes all necessary admission paperwork and processes for enrollment in services for assigned programs
Obtains initial and ongoing evaluation and treatment prescriptions to ensure prescriptions are current and align with treatment recommendations
Coordinates and schedules screenings and evaluations including Therapy (OT, PT, ST, ABA) and Developmental
Sends evaluation reports for disability determination, annual Medicaid certification, TEFRA determination, etc
Verifies Medicaid and other funding eligibility, as assigned and supports families in funding applications (i.e., Medicaid, Tefra, etc.) and redetermination processes
Communicates with parent/guardian regarding information or actions needed related to obtaining prescriptions, funding, PCP assignment, attendance, required documents, conferences, etc
Maintains and updates demographic and clinical support information (prior authorizations, pre-certifications, etc.) in data management platform and prepares reports as scheduled
Requests prior authorizations and/or pre-certifications for services as required by funders including monitoring to ensure prior authorizations and/or pre-certifications are current and align with recommendations for treatment
Respond to requests for additional information from insurance funders

Fulltime

Home Health RN Clinical Ops Specialist

The Clinical Management Specialist is a qualified professional responsible for c...

Location

United States , Birmingham

Salary:

85000.00 - 95000.00 USD / Year

Aveanna Healthcare

Expiration Date

Until further notice

Requirements

Registered Nurse with an active and unencumbered license in the state of residence
Expertise and experience with the Homecare Homebase (HCHB) EMR system
Three (3) years of clinical experience within the last five (5) years in a home health agency, home care setting, or health facility
Homecare Homebase (HCHB) experience is required
Valid and acceptable driver’s license with proof of automobile insurance coverage
Travel by car between regional offices will be required.

Job Responsibility

Monitors and assesses company electronic medical records (EMR) workflows and assists as needed or assigned
Provides support with the intake process and admission decisions
Facilitates virtual training for newly hired/rehired/promoted Clinical Managers and Nurses
Serve as interim Clinical Manager when position is vacant
Act as mentor for new Clinical Managers.

What we offer

401(k) with Company match
Health, Dental, and Vision Benefits
Vacation Time, Sick Time, and Paid Holidays
Thorough training
Flexible schedules
Electronic charting
Access to a clinical supervisor 24/7
Tuition Reimbursement
Advancement opportunities
Weekly pay via multiple payment options.

Fulltime

Registration & Eligibility Specialist

UNM Hospital is the largest community mental health provider in the state of New...

Location

United States , Albuquerque

Salary:

16.59 - 22.95 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

High School or GED Equivalent
2 years directly related experience
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Not Applicable/Not Required

Job Responsibility

Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned
verify insurance coverage eligibility and benefits
verify required referrals and/or prior authorization are in place prior to visit
contact patients for outdated or missing demographics
professional and efficient phone call handling via telephone ACD system in a call center setting
perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care
screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs
perform intake applications for State of NM Medicaid
Ensure adherence to Hospitals and departmental policies and procedures
Assist patients in locating departments

What we offer

Full health/dental/vision with no deductible for full-time employees
Retirement with up to 6% match
PTO and 9 paid holidays
Amazing shift differentials including up to 26% for weekend nights
Sign-on bonuses and relocation assistance

Fulltime

Talent Acquisition Specialist

As a Talent Acquisition Specialist, you will oversee the regional admissions pro...

Location

United States , Los Angeles

Salary:

51800.00 - 64700.00 USD / Year

Propel America

Expiration Date

Until further notice

Requirements

3+ years of experience in admissions, recruitment, or related field with demonstrated success using data to drive decision-making
Proven ability to exercise independent judgment and discretion in complex, ambiguous situations
Demonstrated experience improving systems, processes, and applicant outcomes through innovation and analysis
Advanced proficiency with CRM systems (Salesforce preferred) and data-driven admissions strategies
Strong project management and cross-functional collaboration skills

Job Responsibility

Adhere to and execute selection criteria and evaluation processes that align with pathway program goals ensuring equity
Conduct interviews and make final selection recommendations based on comprehensive assessment of applicant readiness and program fit
Analyze data trends for your region to forecast enrollment targets and recommend strategies to improve conversion rates and applicant experience
Partner with sourcing, program, and coaching teams to align admissions outcomes with workforce and fellowship needs
Manage applications and effectively engage prospective Fellows through the onboarding pipeline
Oversee and support participants through the pre-fellowship experience
Identify systemic barriers in the intake process and propose solutions
Ensure applicants are prepared to start, commit and complete the pre-fellowship and training process
Serve as a subject-matter expert for your pathway and region
Review data and provide strategic insights to inform cross-team planning

What we offer

Coverage of 90% of health insurance premiums
Unlimited PTO
Flexible work environment

Fulltime

Hospice RN Clinical Management Specialist

The RN Clinical Management Specialist is a qualified professional responsible fo...

Location

United States , Pelham

Salary:

85000.00 - 100000.00 USD / Year

Aveanna Healthcare

Expiration Date

Until further notice

Requirements

Registered Nurse with an active and unencumbered license in the state of residence
Expertise and experience with the Homecare Homebase (HCHB) EMR system
Three (3) years of clinical experience within the last five (5) years in Hospice
Homecare Homebase (HCHB) experience is preferred
Valid and acceptable driver’s license with proof of automobile insurance coverage
Travel by car between regional offices will be required

Job Responsibility

Monitors and assesses company electronic medical records (EMR) workflows and assists as needed or assigned
Provides support with the intake process and admission decisions
Facilitates virtual training for newly hired/rehired/promoted Clinical Managers and Nurses
Serve as interim Clinical Manager when position is vacant
Act as mentor for new Clinical Managers

What we offer

401(k) with Company match
Health, Dental, and Vision Benefits
Vacation Time, Sick Time, and Paid Holidays

Fulltime

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Intake / Admissions Specialist

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