This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The role is responsible for the administrative and intake needs of the Child, Youth & Family program and ensuring a positive first point of contact for clients. This will include managing a high load of referrals and ensuring they meet the program’s criteria, contacting clients and assessing their readiness to engage in the program, making referrals to other services and creating client profiles. You will also assist in the preparation and set up of community, team and group work events.
Job Responsibility
Managing a high load of referrals and ensuring they meet the program’s criteria
Contacting clients and assessing their readiness to engage in the program
Making referrals to other services and creating client profiles
Assisting in the preparation and set up of community, team and group work events
Requirements
Degree in Social Work, Social Science, Community Welfare & Psychology or equivalent
Experience in Community Services Sector
Demonstrated experience in the delivery of telephone assessment and referral services to individuals, families and communities with diverse and complex cultural, emotional and social needs
Experience in management of a reception/front office, including diary management, greeting clients and visitors and dealing with their enquires and any concerns, and answering phones
Experience with electronic client databases and the effective management of client information
Ability to exercise discretion/confidentiality when handling sensitive information
Cultural competence and experience working alongside Culturally and Linguistically Diverse people and First Nations families
Current NSW or National driver's license and Working With Children's Check
Wesley Mission is a Christian organisation requiring all staff to affirm its values and Code of Conduct