Insurer Partnerships Manager

• Be recognised as the foremost representative of the company, and a certified senior manager overseeing their panel of carrier partners
• Spearhead the formulation and implementation of strategies to allocate premiums among carriers
• Ensure the ongoing satisfaction of each carrier with the technical, financial, and operational performance of their partnership
• Lead regular steering and review meetings to secure buy-in and, when necessary, persuade carriers to support their endeavours in achieving their commercial goals
• Ensure the maintenance of existing underwriting capacity and, whenever feasible, its expansion to support our clients’ corporate objectives
• Supervise the timely renewal of Delegated Authority Agreements (DAA) contracts
• Lead initiatives aimed at augmenting underwriting capacity to encompass new products or markets
• Take ownership of and supervise all processes associated with onboarding new carriers
• Exercise oversight and assume ultimate responsibility for ensuring that all activities under delegated authority, including carrier processing, underwriting and technical outcomes, claims management, document issuance, and complaint handling, are conducted in accordance with the terms of their DAA contracts
• Lead or facilitate scheduled or ad-hoc audits of carriers
• Chair Product Committee and ensure that identified actions are implemented to ensure that technical outcomes meet established criteria
• Serve as a source of expertise, both internally-for instance, to the Risk Committee and the broader organisation-and externally to carriers, in all aspects of perceived product risk
• Ensure timely compliance with all responsibilities identified by the Financial Conduct Authority (FCA) regarding product governance, such as product lifecycle reviews and fair value assessments
• Ensure the timely calculation, settlement, and ongoing adjustment of Profit Commission and/or Loss-Dependent Rebate payments on a quarterly or annual basis
• Collaborate closely with all departments to contribute to the achievement of corporate and departmental objectives and initiatives
• Contribute to the enhancement of operational excellence through the documentation, optimisation, and automation of processes within Partnerships and across the wider business

• Proficient in rapidly establishing rapport, forging trusted connections with stakeholders internally and externally across all levels
• Brings a wealth of experience in partnership management within global MGA/Delegated Authority frameworks, whether as an intermediary or carrier, preferably within the realm of general insurance
• Demonstrates expertise in owning and supervising delegated authority activities, including technical performance, claims management, underwriting, processing, governance, and reporting
• Possesses sound knowledge of key risk management and general insurance principles
• Skilled in negotiation and persuasion, able to make decisive decisions under pressure
• Exhibits excellent verbal and written communication skills
• Approaches problem-solving with pragmatism and rationality, paying meticulous attention to detail
• Proficient in Microsoft Office applications
• Possession of formal insurance qualifications (e.g., DipCI, CertCI) is highly desirable

Familiarity with the UK/European/London markets, including trends, regulations, taxation, and governance