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Insurance Verification Specialist

United States, Portland · Job Posted March 05, 2026
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Job Description

Our team is seeking an Insurance Verification Specialist to join our healthcare operations. This role is responsible for verifying patient insurance coverage, ensuring accuracy in data entry, and supporting patient intake and billing processes. The ideal candidate has strong attention to detail and a customer-focused attitude.

Job Responsibility

  • Verify insurance eligibility, benefits, and authorizations through phone, online portals, and direct contact with payers
  • Update and maintain patient records with accurate insurance information
  • Communicate coverage details to patients, providers, and internal staff
  • Coordinate with billing department to ensure claims are submitted correctly and timely
  • Resolve insurance verification issues and follow up on pending cases
  • Ensure compliance with all relevant regulations and privacy standards

Requirements

  • Proven experience in insurance verification or medical billing (minimum 1 year preferred)
  • Familiarity with healthcare insurance plans and terminology
  • Strong organizational and communication skills
  • Customer service experience in a medical office or healthcare environment
  • Ability to work independently and collaboratively

Nice to have

  • Proficiency with medical office software and electronic health records (EHR)
  • Understanding of HIPAA and healthcare compliance requirements
  • Bilingual abilities are a plus

What we offer

  • Competitive compensation and benefits
  • Opportunities for career growth and skill development
  • Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
  • Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

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