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Insurance Verification Coordinator/Patient Service

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Blue Bell

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an Insurance Verification Coordinator/Patient Service to join a team in Blue, Bell Pennsylvania. This onsite role supports patient service operations through insurance verification, lead follow-up, and accurate documentation in a fast-paced healthcare environment. This is a contract position with the opportunity for long-term growth while contributing to a patient-focused organization.

Job Responsibility:

  • Handle a high volume of inbound and outbound calls to assist patients and coordinate insurance-related inquiries
  • Review and confirm insurance coverage details, benefits, and eligibility for scheduled services
  • Obtain and document required authorizations, referrals, and verification information with accuracy
  • Follow up on incoming leads and patient requests in a timely and thorough manner
  • Enter and maintain patient and insurance records within internal systems and Microsoft Office tools
  • Support patients by answering service-related questions and helping resolve coverage issues
  • Collaborate with internal team members to ensure verification activities are completed before services are provided

Requirements:

  • At least 2 years of experience in insurance verification, patient services, or a related healthcare support role
  • Hands-on knowledge of medical insurance processes, including benefits verification, authorizations, and referrals
  • Experience working with Medicare and other medical insurance plans
  • Strong data entry skills with close attention to detail and accuracy
  • Ability to manage frequent phone communication in a high-volume call environment
  • Proficiency with Microsoft Office Suite and comfort learning internal healthcare systems
  • Strong communication and customer service skills in a patient-facing setting
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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