Insurance Technician

• Reviewing technical processing submissions for onward processing/data entry
• Validating data and obtaining additional information to clarify documentation and where necessary correct inaccuracies
• Identifying potentially non-compliant data and initiating action to correct or resolve
• Processing non-cash /cash entries as applicable
• Ensuring high standards of quality are achieved in line with customer expectations
• Effectively communicating with customers internally and externally
• Developing and maintaining technical knowledge in order to efficiently and effectively complete work
• Working with and training less experienced employees to deal with the handling of complex matters or additional work types as required
• Managing time and productivity effectively and working within established guidelines and service levels
• Dealing with and resolving problems with independent judgement where possible
• Demonstrating and encouraging commitment to team objectives

• Strong numeracy, verbal and literacy skills
• Competent in the use of Microsoft Office applications (Word, Excel and Outlook)
• Work to a high level of accuracy with attention to detail
• Strong organisational, personal and time management skills
• Ability to build productive networks and relationships with a variety of internal and external customers / colleagues
• Willingness to learn about London Insurance Market practices and procedures
• Adapts positively to support change initiatives, promoting professional image of self and the team
• Good analytical and problem-solving skills
• Ability to work independently and as part of a team
• Previous insurance industry experience preferred but not essential – full training and support will be provided
• Competency in the use of Microsoft Office applications (Word, Excel and Outlook)
• Individuals will reside and have the Right to Work in the UK

Previous insurance industry experience

• Flex benefits to flex up and down on specific benefits (buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance)
• Access to 'Perks at Work' discount store for gift cards, holidays, restaurants, activities, groceries