Insurance Technician

We have a fantastic new job opportunity for an individual as an Insurance Technician, at Velonetic. An Insurance Technician works under the direction of a Team Manager, performing a range of technical checks and processes (processing) and data entry across insurance risks for different customers and classes of business. All work processed must meet agreed market service levels in respect of quality and turnaround time. It will also require effective liaison with the Underwriters, Brokers and/or any other teams concerning the accurate and timely capture of the required information to the individual procedural requirements of the customer. This communication will mainly be conducted by email and by telephone. Working as an Insurance Technician you may review and validate customers' technical questions and issues through to satisfactory resolution within agreed service level timescales. Your role can include rolling out revised &/or new process instructions including the development of new technical work instructions. It would be advantageous if you have an understanding of London Market practices or previous insurance industry experience, but not essential, as long as you have the willingness to learn the relevant procedures. You will receive comprehensive training; but must have an excellent eye for detail and work to a high level of accuracy.