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Optis Insurance Logo Optis Insurance · Insurance

Insurance Technician Trainee

Ireland, Trim Employment contract · Job Posted December 11, 2025
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Job Description

Embark on your insurance career with Optis Insurance. Full training will be provided, and the successful candidate will be supported in their professional development with Insurance Institute membership and sponsorship for relevant professional qualifications to support them on their journey to a successful career in the insurance industry. This role offers a competitive salary and benefits package with excellent opportunities for growth and development. The successful candidate will be responsible for supporting a team of commercial insurance Account Handlers in managing an existing book of business for a portfolio of retail brokers.

Job Responsibility

  • Close co-operation with Account Handlers, Account Executives and Underwriters to deliver a best-in-class client experience
  • Assisting Account Handlers with processing new business placements, mid-term adjustments and renewals for commercial insurance policies
  • Supporting Account Handlers with preparation of relevant policy documentation, ensuring accurate and timely provision to clients
  • Building relationships with brokers to deliver excellent levels of service
  • Achieving and exceeding individual QA (Quality Assurance) and compliance targets
  • Accurate entry of policy and financial data into internal software platforms
  • Ad hoc administrative duties and support to Account Handlers for the maintenance of client files
  • Ensuring compliance with group and regulatory requirements and protocols

Requirements

  • Excellent organisational skills and attention to detail
  • Excellent prioritization skills, with ability to multi-task and work in a fast-paced environment
  • IT proficiency, particularly in Microsoft Office, with ability to learn new software platforms quickly
  • Excellent communication and interpersonal skills
  • Professional and confident email and telephone manner
  • Self-motivated, hard-working individual with ability to work under own initiative and as part of a team
  • Ability to work under pressure with flexibility where required in support of team objectives and projects
  • Ambitious individual who is energetic in their approach to their work

Nice to have

  • APA/CIP qualification held or working towards
  • Previous experience in insurance or financial services industry a distinct advantage
  • Knowledge of the London Market placement process

What we offer

  • Company pension
  • Private medical insurance
  • 26 days annual leave
  • Professional qualifications sponsorship
  • Insurance Institute membership
  • On-site parking
  • Performance Bonus
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