Insurance Support Job at Lawes Consulting Group

Insurance Support & Placement Manager

We are seeking a proactive and detail-driven insurance professional to join our ...

Location

United Kingdom

Salary:

32000.00 - 35000.00 GBP / Year

Loomis UK

Expiration Date

Until further notice

Requirements

Demonstrable experience in the insurance industry
Ideally from a broker or broker support background
Exposure to multinational insurance programmes or personal services environments
Must be able to pass criminal record, personal credit and ID checks
Must have verifiable 5-year employment/unemployment/educational history

Job Responsibility

Support the Head of Insurance to manage and coordinate global insurance programmes
Prepare and organise information for strategy meetings and renewals
Maintain clear and accurate documentation
Help integrate newly acquired companies into existing insurance arrangements
Support budget preparation and premium calculations
Manage currency updates
Assist with reviewing and verifying insurance invoices
Improve data quality and streamline processes
Support claims analysis
Help identify coverage gaps

What we offer

33 days holiday per year (including bank holidays)
Life Assurance
Employee Assistance Programme (EAP)
A safe and supportive culture
MyRewards – over 3000 discounts for everyday life
Pension scheme
Cycle to Work scheme
Progression opportunities

Fulltime

Application Support Specialist

Novidea is looking for a skilled and results-driven technical support specialist...

Location

United Kingdom

Salary:

Not provided

Novidea

Expiration Date

Until further notice

Requirements

2+ years of customer support experience in a software/SaaS environment
Proven experience supporting Salesforce-based applications
Salesforce Administrator Certification is required
Solid technical background
Experience in corporate technical support, applying customer service principles and best practices
Experience in the insurance industry (highly advantageous)
Adept at multitasking
Capable of independent work
Thrives in a fast-paced environment and adapts to shifting priorities
Strong problem-solving skills and ability to diagnose issues in a timely manner

Job Responsibility

Providing exceptional service and support to Novidea's B2B customers across the UK and Europe via phone, Salesforce CRM, and video meetings
Engaging with customers to address inquiries, concerns, and requests related to Novidea's products and services
Gathering and analyzing customer information to accurately diagnose and resolve issues
Documenting all customer interactions and ensuring timely follow-ups
Adhering to the company's standard processes and procedures, escalating priority issues as per client business needs
Troubleshooting and supporting Salesforce-based insurance solutions for enterprise customers
Performing installations and configurations of both the Novidea system and Salesforce
Conducting training sessions for Novidea system end-users, focusing on defined CRM business processes
Creating and maintaining knowledge base articles for resolved issues to enhance self-service support
Ensuring excellent communication with customers, providing clear and timely updates on issue resolution

Fulltime

Partnership Support Associate

Ethos is looking for a Customer Support Associate who thrives on helping custome...

Location

India , Bangalore

Salary:

Not provided

Ethos

Expiration Date

Until further notice

Requirements

1-2 years experience in customer support, customer success, operations, or related role
Experience in life insurance or related industry a plus, but not required
Bachelor’s degree preferred
Proficiency working with Salesforce or equivalent support/help desk software
Strong intellectual curiosity and drive to solve problems
Excellent time management and prioritization necessary to balance all responsibilities
Can adapt to changes quickly
Adaptable to change and ability to change tasks quickly with maintaining attention to detail
Excellent phone presence and written communications skills
Ability to work independently as well as collaborate with various departments

Job Responsibility

Provide excellent customer service via email, live chat, SMS, and phone, and providing answers to incoming inquiries relating to all Ethos products
Develop strong understanding and knowledge of Ethos products and processes in order to support customers and act as a resource for internal stakeholders
Identify customer needs and process requests efficiently and effectively within defined service levels
Build rapport and gain the respect of customers through clear and transparent communication
Develop and maintain productive relationships with sales, underwriting, and development teams in order to triage and resolve customer issues
Meet individual and customer support team goals and objectives
Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions

After Sales Support Policy Administrator

The After Sales Support – Policy Administrator manages the complex tasks related...

Location

Egypt , Cairo

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Bachelor's Degree
Previous experience in medical insurance is a preferred
Knowledge in Project Coordination is a plus
Physically fit to carry out duties
Previous experience in insurance is a plus
Legally permitted to work in the country of operations
Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

Job Responsibility

Manages inclusion of new members into the client scheme and database system
Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements
Maintains high quality of card-printing to satisfy clients’ preset standards of service
Issues periodic or daily report on performance
Meets further complex requirements, such as designing, photo-editing
Keeps accurate records on the various activities for internal and external review

What we offer

Personal and professional development opportunities
Large variety of courses and targeted development programs
International mobility and career progression
Work Well programs for better work-life balance
Diverse and inclusive workplace
Equal opportunity employment

Fulltime

Assistant Underwriter

Lawes is excited to be partnering with a successful commercial insurance MGA on ...

Location

United Kingdom , Scotland

Salary:

27000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

A minimum of 1 year of experience within the insurance marketplace is essential
Willingness to gain insurance exams
Strong attention to detail and organisational skills

Job Responsibility

Provide admin support to the commercial insurance underwriters
Build and maintain relationships with brokers
Prepare client information
Support in developing the region
Recording key data to develop the region

What we offer

Support will be provided to gain insurance exams
Full training and assistance will be provided to progress to the role of a commercial insurance underwriter

Fulltime

Insurance Administrator

We’re working closely with a leading insurance company to help them identify a s...

Location

United Kingdom , London

Salary:

25000.00 - 30000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Strong academic background with a keen analytical mindset and great attention to detail
Commercially savvy, able to quickly understand challenges and find solutions for clients
Eager to learn, with a commitment to continuous improvement and providing excellent service
Excellent verbal and written communication skills, capable of effectively engaging with stakeholders in both formal and informal settings
Personable, able to build positive relationships and communicate well in any situation

Job Responsibility

Provide daily administrative support for the insurance program, focusing on business retention and growth
Maintain necessary records, forms, and documents
Participate in credit control by tracking premium payments, following up on outstanding amounts, and escalating issues as needed
Review policy documentation to ensure it complies with regulations and company procedures
Communicate clearly and effectively
Handle market queries, including changes in coverage and risk, to meet client needs
Respond promptly to account inquiries
Support the team’s administrative needs to help deliver client services
Assist in gathering and preparing data for renewal reports and presentations
Manage risk improvements and ongoing updates for clients and insurers

Fulltime

Claims Support Officer

At Allianz, we’re proud to be one of the world’s leading insurance and asset man...

Location

Australia , Charlestown

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in a customer service (including retail) or administration support role - insurance and/or finance industry with knowledge of Workers Compensation would be an advantage
An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation would be an advantage
Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information

Job Responsibility

Ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions including lodgement of new claims and processing medical transactions
Ensuring work is completed with a high level of accuracy, decisions are evidence based (in line with allocated authority), clearly documented and in accordance with external/internal policy and procedure

What we offer

Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes
A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being
Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer

Parttime

Ind Manager - Business Service Support

Job Title- IND MANAGER - Business Service support. ARL- 6. Solution Line- WCRG. ...

Location

India , Bengaluru

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

Graduation or Post Graduation
12+ years of relevant experience
12+ years of Operations Leadership Experience, with Insurance
Claims Management Experience
Well versed with MS Excel, MS Word
Expertise in Understanding, managing and handling Claim documents, ensuring accuracy and compliance
Excellent verbal and written communication skills
Excellent organizational skills with the ability to manage multiple priorities simultaneously and to deadlines
The ability to remain calm under pressure and to work flexibly when required
A positive approach and mind-set and excellent attention to detail

Job Responsibility

Responsible for receiving and reviewing new claims notifications from policyholders, brokers, or other channels
Verify claim information and enter details accurately into the claims management system
Experience in team management, and ability to lead team of up to 10 or more subject matter experts, ensuring that theirs and own objectives are aligned with the overall business strategy, that performance is satisfactory, and any necessary action is taken to continually to develop capability as future leaders
Uphold and demonstrate leadership values and a proven track record of building teams, retaining talent and effective people leadership
Building strong relationships with UK colleagues, and other internal stakeholders
Should be able to present team performance using data and analytics to drive successful outcomes as well as feedback to ensure effective service delivery of KPIs
Manage the service provided to Client Service Delivery based in UK by your team of Business Service Support
Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions
Increasing the level of processing knowledge and driving continuous improvement in all areas of processing
Monitor customer feedback and address concerns promptly to ensure satisfaction

What we offer

Cab Facility
Comprehensive benefits package
Two “Global Wellbeing Days” each year
Variety of workstyle options through Smart Working model
Continuous learning culture

Fulltime

Insurance Support

Lawes Consulting Group

Location:
United Kingdom

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 14, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:October 14, 2025

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