Insurance Specialist - Fintech Job at Randstad (Singapore)

Claims Experience Specialist

The Claims Experience team is responsible for providing premium support for our ...

Location

Japan

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

5+ years in a fintech or customer experience role
Minimum of 1+ years experience handling insurance claims, preferably including first and third party property damage claims
Critical thinking skills with a proven track record in solving challenging customer problems and making claims decisions with consistency and fairness whilst adhering to policy terms and workflows
Strong verbal and written communication skills with experience interacting with customers through multiple channels including email, messaging and phone
Active listening skills to understand user needs and provide personalized recommendations and assistance
Ability to explain complex and sensitive issues to customers with confidence and clarity
Analytical skills with the ability to organize and work independently with rapidly changing priorities
Negotiation skills to ensure customer issues are resolved in a timely and efficient manner
Solution and outcome-oriented with an ability to balance fraud prevention alongside a positive user experience
Calm and Empathetic with ability to adapt to any situation by personalizing responses and educating our community whilst remaining level headed in challenging situations

Job Responsibility

Evaluate, investigate and resolve claims submitted across our Aircover products (including but not limited to Host Damage Protection claims) including claims of high value and complexity that require complex investigation and negotiations to reach satisfactory outcomes
Closely monitor for fraud detection and mitigate risks associated with bad actors to protect the Airbnb brand and community
Verify all relevant facts and evidence to determine case resolution outcomes whilst following internal policies and workflows
Go above and beyond to create personalized interactions and exceptional premium support throughout the end-to-end claims process, tailoring the experience offered whilst ensuring each user’s needs and preferences are met with the highest level of care and attention
Provide continuous education and guidance for users about our Aircover products, terms and policies to enable the seamless resolution of their requests
Work closely with stakeholders and third party claims administrators to align on case strategies and ensure a timely resolution is reached for our users
Communicate regularly with Supervisors and Manager to provide feedback on the status of claims
Maintain high levels of confidentiality whilst conducting investigations
Identify gaps in workflow, process or policy whilst striving to provide upward feedback as required to further improve the experience for our customers
Act as subject matter expert for change initiatives and/or cross functional projects taking place across the Aircover Scaled Ops and Optimization org, including assisting internal stakeholders to test, refine, ideate, and deploy new internal products and processes

Fulltime

Claims Experience Specialist

The Claims Experience team is responsible for providing premium support for our ...

Location

Canada

Salary:

63000.00 CAD / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years in a fintech or customer experience role
Minimum of 1+ years experience handling insurance claims, preferably including first and third party property damage claims
Proficiency in both English and in French (must be able to handle technical claims discussions in French)
Critical thinking skills with a proven track record in solving challenging customer problems and making claims decisions with consistency and fairness whilst adhering to policy terms and workflows
Strong verbal and written communication skills with experience interacting with customers through multiple channels including email, messaging and phone
Active listening skills to understand user needs and provide personalized recommendations and assistance
Ability to explain complex and sensitive issues to customers with confidence and clarity
Analytical skills with the ability to organize and work independently with rapidly changing priorities
Negotiation skills to ensure customer issues are resolved in a timely and efficient manner
Solution and outcome-oriented with an ability to balance fraud prevention alongside a positive user experience

Job Responsibility

Evaluate, investigate and resolve claims submitted across our AirCover products (including but not limited to Host Damage Protection claims) including claims of high value and complexity that require complex investigation and negotiations to reach satisfactory outcomes
Closely monitor for fraud detection and mitigate risks associated with bad actors to protect the Airbnb brand and community
Verify all relevant facts and evidence to determine case resolution outcomes whilst following internal policies and workflows
Go above and beyond to create personalized interactions and exceptional premium support throughout the end-to-end claims process, tailoring the experience offered whilst ensuring each user’s needs and preferences are met with the highest level of care and attention
Provide continuous education and guidance for users about our Aircover products, terms and policies to enable the seamless resolution of their requests
Work closely with stakeholders and third party claims administrators to align on case strategies and ensure a timely resolution is reached for our users
Communicate regularly with Supervisors and Manager to provide feedback on the status of claims
Maintain high levels of confidentiality whilst conducting investigations
Identify gaps in workflow, process or policy whilst striving to provide upward feedback as required to further improve the experience for our customers
Act as subject matter expert for change initiatives and/or cross functional projects taking place across the Aircover Scaled Ops and Optimization org, including assisting internal stakeholders to test, refine, ideate, and deploy new internal products and processes

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Aqd corporate reporting advisory senior manager

This is an opportunity for a talented, high performing and ambitious Senior Mana...

Location

United Kingdom , London; Greater Manchester; Leeds; Birmingham; Reading

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

ACA/ICAS qualified or overseas equivalent
Senior Manager in a technical team or have other relevant experience in technical financial reporting
Strong working knowledge of IFRSs, UK GAAP, and the Companies Act
Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance
Knowledge of content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange
Knowledge of the wider financial reporting environment, including future developments in law, regulation and emerging areas
Practical experience of performing technical reviews of annual reports of listed companies
Proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions
Strong oral and written communication skills, and an ability to adapt as appropriate to the scenario
Ability to create productive relationships across the firm and network and to influence other senior professionals

Job Responsibility

Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm
Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice
Bring pre-existing financial services specialist technical accounting knowledge and experience to the CRT team and contribute to all output areas
Provide support and supervision to the more junior team members
Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies
Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area
Preparing and presenting financial reporting training, updates and seminars both internally and externally
Helping to develop financial reporting tools and guidance for application by the firm’s partners and staff
Writing articles and other publications on financial reporting matters for internal and external communications
Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holiday purchase scheme (up to 10 additional days)
Bike to work scheme
Agile working
Wellbeing programmes
Career development programmes
Mentoring and coaching

Audit Quality - Corporate Reporting Advisory Senior Manager

An opportunity for a talented, high performing and ambitious Senior Manager to j...

Location

United Kingdom , London; Greater Manchester; Leeds; Birmingham; Reading

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

ACA/ICAS qualified or overseas equivalent
Senior Manager in a technical team or other relevant experience in technical financial reporting
Strong working knowledge of IFRSs, UK GAAP, and the Companies Act
Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance
Knowledge of the content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange
Knowledge of the wider financial reporting environment, including future developments in law, regulation and emerging areas
Practical experience of performing technical reviews of annual reports of listed companies
Proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions
Strong oral and written communication skills, and an ability to adapt as appropriate to the scenario
Ability to create productive relationships across the firm and network and to influence other senior professionals

Job Responsibility

Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm
Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice
Bring pre-existing financial services specialist technical accounting knowledge, and experience to the CRT team and contribute to all output areas
Provide support and supervision to the more junior team members
Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements
Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area
Preparing and presenting financial reporting training, updates and seminars both internally and externally
Helping to develop financial reporting tools and guidance for application by the firm’s partners and staff
Writing articles and other publications on financial reporting matters for internal and external communications
Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holiday purchase scheme (up to 10 additional days)
Bike to work scheme
Agile working
Career development programmes, resources, and frameworks
Mentoring and coaching
State-of-the-art collaboration spaces

New

Account Manager - Accelerated Sales Program

Location

United States , Phoenix

Salary:

37000.00 USD / Year

White Cap

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, marketing, or related field or one to two years of sales or related field experience
Strong communication skills and comfortable interacting with team members
Requires strong self-governance, a proactive approach, personal accountability, and independence
Competitive nature with a drive to succeed
Goal-oriented with personal accountability to deliver on metrics
Open to feedback and willing to take action to improve performance
Demonstrated ability to plan and organize daily activities
Spanish language proficiency
Acceptable Motor Vehicle Record (MVR) report

Job Responsibility

Participates in classroom, independent study, and on-the-job training to learn the White Cap’s business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills
Prepares and executes account plans
Sells White Cap value proposition and products
Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers
Enters and processes customer orders
Performs other duties as assigned

Fulltime

New

Buyer Marketing Manager

Location

United Kingdom

Salary:

40000.00 - 50000.00 GBP / Year

Ritchie Bros

Expiration Date

Until further notice

Requirements

4-year college degree with emphasis in Marketing
3+ years’ experience successfully implementing multi-channel marketing strategies
Working knowledge of basic digital marketing tactics including SEM, PPC and social media advertising
Experience with Salesforce products, including Marketing Cloud
Proficient use of Microsoft Office tools
Automotive industry experience a plus
Ability to work well in a collaborative, team environment
Ability to self-manage, multi-task and manage a large volume of work
Potential for occasional travel

Job Responsibility

Development, execution and project management of digital-first, multi-channel marketing strategies across paid media, owned channels and earned channels as applicable
Ensure consistent messaging, brand alignment and audience targeting across all campaign touchpoints
Tracking, measuring and reporting results from campaigns, events and projects
Collaboration with production team to ensure marketing materials have informative, motivating content that resonates with the foreign buyer audience
Detailed project management and organisation to ensure work is done on time and with a high degree of quality
Manage campaign calendars, budgets, and timelines to ensure on-time, on-budget delivery
Maintain campaign documentation, best practices, and repeatable processes
Identify opportunities to automate, streamline, or scale campaign execution

What we offer

Monday–Friday, 40 hour week
Ongoing training and professional development
Free onsite parking
Telus Health support
One paid volunteering day per year
Competitive basic salary
33 days holiday (including Bank Holidays)
Pension plan with 3.5% employer contribution

Fulltime

New

Store Manager in Training

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Houston

Salary:

18.50 - 26.25 USD / Hour

CVS Health

Expiration Date

July 29, 2026

Requirements

Communicate well verbally and in writing to support and lead your team
Perform customer care duties to provide high levels of service
Execute merchandising strategies to support store sales growth
Manage the store inventory and assets to maintain profitability
Actively engage with your leader in Key Learning Experiences
Support your store as management team member
Engage your colleagues in support of the company's purpose
Be willing to accept promotion roles within the market
Willingness to accept a promotion to Store Manager role at any location in the designated market
Ability to transfer to other CVS Pharmacy stores located within the designated market

Job Responsibility

Participating in a self-paced, collaborative training over 16 weeks
Perform customer care duties to provide high levels of service
Execute merchandising strategies to support store sales growth
Manage the store inventory and assets to maintain profitability
Actively engage with your leader in Key Learning Experiences
Support your store as management team member
Engage your colleagues in support of the company's purpose
Be willing to accept promotion roles within the market
Willingness to accept a promotion to Store Manager role at any location in the designated market
Ability to transfer to other CVS Pharmacy stores located within the designated market

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

Business Analyst

Sprinterra invites you to join our friendly and talented team! We’re looking fo...

Location

United States , New York City

Salary:

Not provided

Sprinterra

Expiration Date

Until further notice

Requirements

3+ years of experience as a Business Analyst in software development projects, in eCommerce, ERP, preferably in Magento
Proven experience automating BA tasks and workflows, with measurable impact on documentation speed, requirements quality, or team throughput
Experience working on Fixed Cost projects
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable solutions
Experience holding estimation sessions and collaborating closely with technical teams to align on scope and effort
Confidence in managing changes assessing impact
Strong communication skills to collaborate effectively with the team and stakeholders. Clear, well-structured, and timely responses are a must-have in our communication
English proficiency at an upper-intermediate or higher level (both written and verbal)
Proficiency in business analysis tools and techniques (e.g., process modeling, use case development, data flow diagrams)
Proven ability to produce clear, structured, and high-quality project documentation

Job Responsibility

Collaborate with the client’s business owner and internal stakeholders to gather, clarify, and document requirements
Translate business needs into clear, actionable user stories and acceptance criteria
Work closely with developers and QA engineers to ensure shared understanding and alignment on scope and priorities
Participate in estimation sessions with the team to define effort, dependencies, and delivery timelines
Analyze risks and dependencies, identifying potential impacts on scope, cost, or schedule
Manage change requests — evaluate their impact, document adjustments, and maintain transparent communication with all parties
Adapt flexibly to evolving priorities in a fast-paced and continuously changing environment
Support ongoing feature enhancements, redesigns, and integration improvements between systems
Ensure that deliverables meet both business expectations and technical feasibility standards
Maintain clear, organized documentation, generate progress reports and provide regular updates on progress and open items to a Project Manager

Fulltime

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Insurance Specialist - Fintech

Job Description

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