Insurance Referral Coordinator Job at Robert Half (Oakland)

Insurance Referral Coordinator

This role is pivotal within the healthcare industry, where you will be coordinat...

Location

United States , Mount Vernon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using Allscripts software
Experience with Cerner Technologies
Proficient in Customer Relationship Management (CRM) software
Familiarity with Dentrix Dental Software
Knowledge of Eaglesoft software
Ability to handle Answering Inbound Calls
Experience with Authorizations in an insurance setting
Understanding of Benefit Functions within an insurance framework
Knowledge of Billing Functions pertinent to insurance
Experience in Claim Administration within an insurance context

Job Responsibility

Accurately scheduling patients for prescribed referrals
Assisting patients in navigating through referrals and insurance authorizations
Answering patient inquiries appropriately, whether in person or via telephone
Delivering high-quality customer service to patients
Utilizing various software such as Allscripts, Cerner Technologies, CRM, Dentrix Dental Software, and Eaglesoft to manage tasks
Handling authorizations and benefit functions
Administering claims and overseeing billing functions
Receiving and responding to inbound calls
Ensuring tasks and competencies specific to the location/department are fulfilled

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Insurance Referral Coordinator

We are looking for 10 dedicated Insurance Referral Coordinators to join our heal...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a healthcare or insurance referral coordination role
Strong knowledge of referral generation, authorization, and verification processes
Proficiency in patient intake procedures and maintaining accurate medical records
Familiarity with Medisoft or similar healthcare software
Excellent organizational skills and ability to prioritize tasks effectively
Exceptional communication skills for handling calls and interacting with patients and providers
Demonstrated ability to deliver high-quality customer service in a healthcare setting

Job Responsibility

Coordinate referral appointments for patients, ensuring all necessary details are accurately documented
Maintain and update patient records to reflect referral and insurance information
Verify insurance eligibility and benefits to support patient care processes
Obtain prior authorizations for referrals and procedures as required
Make outbound calls to patients and providers, with an average of 60+ calls daily
Provide administrative support to the healthcare team, ensuring efficient workflow
Deliver exceptional customer service to patients and providers, addressing inquiries promptly
Collaborate with colleagues to streamline referral generation and authorization processes
Focus exclusively on scheduling external referrals currently pending (approximately 2,500 referrals)
Contact specialty offices to secure appointments

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Intake Coordinator

We are seeking an Intake Coordinator to join our team in the health insurance in...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

minimum of 1 year of experience in a similar role within the health insurance industry
demonstrated proficiency in patient intake procedures and protocols
exceptional customer service skills
proven experience in healthcare administration
proficiency in using Epic EMR
strong knowledge of Microsoft Office Suites
basic office skills
ability to multitask and prioritize tasks
strong attention to detail and accuracy
excellent verbal and written communication skills

Job Responsibility

effectively handle intake referrals from various sources to ensure smooth patient transition
utilize the EPIC system for faxing and managing patient information
answer incoming calls and direct them appropriately within the organization
communicate with patients and doctors' offices to coordinate schedules and gather necessary information
assist with the initiation of care calls, collecting registration details from patients
use Microsoft Office Suites for various administrative tasks
ensure accurate and efficient data entry and typing tasks
work independently while maintaining strong customer service and basic office skills in a healthcare administration setting

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Patient Care Coordinator

Responsible for the coordination of appointments and support services for depart...

Location

United States , Albuquerque

Salary:

16.99 - 24.79 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

High School or GED Equivalent
2 years directly related experience

Job Responsibility

Responsible for the coordination of appointments and support services for departments/physicians
Interface with insurance companies and other payors on prior authorization and referral requests
Abstract charts and assign CPT, ICD and HCPCS codes for purposes of obtaining prior authorization
Assist billing personnel with preparation of denials and submitting appeals for payment
Assist in resolving patient problems, concerns and complaints
Serve as patient advocate and liaison, interface with patients, families, staff and department/physicians
Serve as a role model to promote organizational values, a positive work environment and efficient, quality patient care
Ensure adherence to Hospitals and department policies and procedures
Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups

Fulltime

Referral & Prior Auth III

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of relevant experience required
Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines
Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided
Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up
Adheres to approved protocols for working referrals and prior authorizations
Responsible for managing department referrals
Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department
Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions
Escalates case management when medical assessment is needed
Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests
Requests and coordinates team and patient meetings as needed or requested by patient

Fulltime

Referral & prior auth rep iii

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines
Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided
Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up
Adheres to approved protocols for working referrals and prior authorizations
Responsible for managing department referrals
Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures
Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments
Escalates case management when medical assessment is needed
Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests
Requests and coordinates team and patient meetings as needed or requested by patient

Fulltime

New

Insurance Referral Coordinator

We are looking for a dedicated Insurance Referral Coordinator to join our team i...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in insurance sales or a related field
Bilingual proficiency to effectively communicate with a diverse range of clients
440 License or 220 License
Ability to explain complex insurance policies in a clear and concise manner
Excellent interpersonal and customer service skills
Self-motivated with a commitment to achieving sales targets
Familiarity with industry regulations and compliance

Job Responsibility

Guide clients through the process of selecting and purchasing auto, life, and home insurance policies that best suit their needs
Build strong relationships with customers to ensure excellent service and long-term satisfaction
Utilize bilingual communication skills to effectively assist a diverse clientele
Schedule and manage appointments with potential and existing clients
Maintain accurate records of client interactions and insurance sales
Provide detailed explanations of policy options and benefits
Collaborate with team members to achieve sales goals and improve overall performance
Assist clients with referrals and navigate them through necessary insurance processes
Ensure compliance with company policies and industry regulations
Stay updated on insurance products and market trends to offer informed recommendations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Referral & prior auth rep iii

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of relevant experience required
Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines
Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided
Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up
Adheres to approved protocols for working referrals and prior authorizations
Responsible for managing department referrals
Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department
Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions
Escalates case management when medical assessment is needed
Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests
Requests and coordinates team and patient meetings as needed or requested by patient

Fulltime

Insurance Referral Coordinator

Robert Half

Location:
United States , Oakland

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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Location:United States , Oakland

Category:Insurance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 19, 2026

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