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Insurance Referral Coordinator

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Robert Half

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Location:
United States , Seattle

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Responsibility:

  • Manage incoming referral requests and move each case through the required review and approval steps for specialty and support services
  • Secure payer authorizations and coverage verification for consultations, diagnostic testing, medications, medical equipment, home-based care, and other ordered services
  • Arrange appointments and coordinate related services to help maintain an efficient and consistent patient care experience
  • Answer patient inquiries involving standard insurance and billing topics, offering clear and accurate information
  • Educate patients on referral status, approval requirements, and next steps so they understand how to access authorized services
  • Support the acquisition or rental coordination of medically necessary equipment tied to patient care plans
  • Record referral activity, authorization updates, and case details accurately within Epic and other required documentation systems
  • Collaborate with clinical and administrative teams to keep referral workflows organized and ensure services are delivered without unnecessary delays

Requirements:

  • Prior experience handling referrals, prior authorizations, and insurance verification within a healthcare setting
  • Hands-on proficiency with Epic is required
  • Strong organizational skills with the ability to manage multiple active cases and deadlines at once
  • High attention to detail when reviewing documentation, entering information, and tracking approvals
  • Effective verbal and written communication skills for working with patients, providers, and insurance representatives
  • Ability to schedule appointments and support patients through administrative care coordination tasks
  • Familiarity with routine medical billing and insurance processes is preferred
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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