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Insurance Program Delivery Specialist

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FM

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Location:
United States , Norwood

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Category:

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Contract Type:
Not provided

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Salary:

29.99 - 43.11 USD / Hour

Job Description:

This position is responsible for leading and managing the execution of insurance product and service delivery projects, overseeing timelines and deliverables, coordinating efforts across extended team members, and ensuring seamless, high-quality client support throughout the project lifecycle. The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity, requiring technical knowledge of systems and procedures, under supervision.

Job Responsibility:

  • Creates master insurance policies, invoices and any required additional documents for their book of business in accordance with negotiated terms and conditions, territory requirements and company compliance
  • Manages their accounts renewals by leading extended team members to ensure timely processing of underlyers and invoicing
  • Provides high quality customer service for internal and external client needs
  • Responsible for assisting with the collection, review and processing of prospect/client locations and values in our corporate systems
  • Maintains client and broker contact information and document distribution instructions
  • Follows corporate procedures, guidelines and governance for processing of insurance deliverables

Requirements:

  • High School or GED required
  • Prefer some college/university coursework
  • At least one year in an office environment, preferably within an insurance, finance or other regulatory environment
  • Proficiency in Microsoft Office, especially Excel
  • Strong written and verbal communication skills
  • Collaborative team player with ability to work independently
  • Experience in project coordination or management preferred
  • Ability to lead through influence and build trust in a fast-paced operations environment
  • Strong math aptitude with strong analytical and problem-solving skills
  • Excellent planning, organization, and prioritization abilities
  • High attention to detail and accuracy, including proofreading
  • Self-motivated with solid time management skills
  • Comfortable working under pressure and adapting to change
  • Skilled at managing multiple tasks simultaneously
  • Proficiency in English required

Nice to have:

multilingual skills a plus

What we offer:
  • incentive plan
  • generous health and well-being programs
  • a 401(k) and pension plan
  • career development opportunities
  • tuition reimbursement
  • flexible work
  • time off allowances

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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