Insurance Program Delivery Specialist

• Creates master insurance policies, invoices and any required additional documents for their book of business in accordance with negotiated terms and conditions, territory requirements and company compliance
• Manages their accounts renewals by leading extended team members to ensure timely processing of underlyers and invoicing
• Provides high quality customer service for internal and external client needs
• Responsible for assisting with the collection, review and processing of prospect/client locations and values in our corporate systems
• Maintains client and broker contact information and document distribution instructions
• Follows corporate procedures, guidelines and governance for processing of insurance deliverables

• High School or GED required
• Prefer some college/university coursework
• At least one year in an office environment, preferably within an insurance, finance or other regulatory environment
• Proficiency in Microsoft Office, especially Excel
• Strong written and verbal communication skills
• Collaborative team player with ability to work independently
• Experience in project coordination or management preferred
• Ability to lead through influence and build trust in a fast-paced operations environment
• Strong math aptitude with strong analytical and problem-solving skills
• Excellent planning, organization, and prioritization abilities
• High attention to detail and accuracy, including proofreading
• Self-motivated with solid time management skills
• Comfortable working under pressure and adapting to change
• Skilled at managing multiple tasks simultaneously
• Proficiency in English required

multilingual skills a plus

• incentive plan
• generous health and well-being programs
• a 401(k) and pension plan
• career development opportunities
• tuition reimbursement
• flexible work
• time off allowances