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Insurance Product Expert

https://www.hsbc.com Logo

HSBC

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Location:
Malaysia, Johor Bahru

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The role of Insurance Product Expert entails achieving business targets, supporting Relationship Managers in client meetings, providing financial planning advice, and managing after-sales services within the insurance portfolio. The position requires someone ambitious to contribute to HSBC's International Wealth and Personal Banking team.

Job Responsibility:

  • To achieve the desired Relationship Manager and Branch sales performance targets
  • To achieve wealth insurance revenue aspiration
  • To achieve the target product mix for PERML
  • To achieve overall participation, productivity, conversion ratio, profitability and quality sales by individual Relationship Manager and Branch
  • Performing professional support to Relationship Manager and Branch Leaders satisfaction
  • Conducting reviews of Relationship Managers' client portfolios to identify any solution gaps and concentration risk
  • Supporting Relationship Managers in client meetings, by explaining complex solutions related to their specialist areas and how they meet client's needs
  • Also identifying coaching opportunities for performance improvement
  • Keeping Relationship Managers abreast of new product launches, improving product specific technical knowledge and their understanding of market outlook and trends
  • Recommending solutions to meet clients' needs and their risk profile
  • Provide financial planning advice to customers in relation to their insurance portfolio
  • Provide updates via regular sales management meeting with sales leader
  • Organising branch activities i.e customer event in regional/branch level
  • Responsible on overall insurance business of Relationship Manager and Branch
  • Provides after sales service & guidance to customers such as minor claims process, policy changes, etc.

Requirements:

  • Candidate must possess at least a Bachelor’s Degree, Professional Diploma /Degree, Business Studies/ Administration/ Management, Marketing or equivalent
  • Highly results oriented and keen interest in product support position
  • With min 3 years of relevant working experience in financial service industry with sales experience in Bancassurance and life insurance protection product preferrably in a banking environment
  • Good communication and interpersonal skills
  • Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritized.
What we offer:
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment
  • Continuous professional development.

Additional Information:

Job Posted:
May 19, 2025

Expiration:
June 03, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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