Insurance Product Expert, HSBC

HSBC

Location:
Malaysia, Johor Bahru

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is looking for an Insurance Product Expert in Johor Bahru, Malaysia, to drive wealth insurance revenues, provide support to relationship managers, and deliver exceptional customer service. Candidates must have experience in the financial service industry with Bancassurance and life insurance products, along with relevant qualifications and communication skills.

Job Responsibility:

To achieve the desired Relationship Manager and Branch sales performance targets
To achieve wealth insurance revenue aspiration
To achieve the target product mix for PERML
To achieve overall participation, productivity, conversion ratio, profitability and quality sales by individual Relationship Manager and Branch
Performing professional support to Relationship Manager and Branch Leaders satisfaction
Conducting reviews of Relationship Managers' client portfolios to identify any solution gaps and concentration risk
Supporting Relationship Managers in client meetings, by explaining complex solutions related to their specialist areas and how they meet client's needs
Identifying coaching opportunities for performance improvement
Keeping Relationship Managers abreast of new product launches, improving product-specific technical knowledge and their understanding of market outlook and trends
Recommending solutions to meet clients' needs and their risk profile
Providing financial planning advice to customers in relation to their insurance portfolio
Organising branch activities i.e. customer events in regional/branch level
Responsible for overall insurance business of Relationship Manager and Branch
Providing after-sales service and guidance to customers such as minor claims process, policy changes, etc.

Requirements:

Candidate must possess at least a Bachelor’s Degree, Professional Diploma / Degree, Business Studies / Administration / Management, Marketing or equivalent
Highly results oriented and keen interest in product support position
With min 3 years of relevant working experience in financial service industry with sales experience in Bancassurance and life insurance protection product preferably in a banking environment
Good communication and interpersonal skills
Candidates with immediate right to work locally and no relocation needed will be prioritized.

What we offer:

Workplace that fosters continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
July 07, 2025

Expiration:
July 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Insurance Product Expert

HSBC

Location:Malaysia, Johor Bahru

Category:Banking

Contract Type:Employment contract