Insurance Operations Representative / Property and Casualty Job at Randstad (Oakville)

Property Casualty Customer Service Representative

The purpose of the customer success representative (CSR) is to provide prompt, e...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of commercial property, general liability, auto liability, workers compensation and umbrella liability coverages
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling commercial account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, certificates of insurance and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Property Casualty Customer Service Representative

The purpose of the customer success representative (CSR) is to provide prompt, e...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of commercial property, general liability, auto liability, workers compensation and umbrella liability coverages
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling commercial account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, certificates of insurance and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Experienced property & casualty producer

The Experienced Property & Casualty Lines Producer is responsible for promoting ...

Location

United States , Maitland

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty License (if not already held, obtain within 30 days of hire)
Experience in the insurance industry with a strong emphasis in Employee Benefits insurance preferred
Associate or bachelor's degree preferred but not required with appropriate work experience
Must have detailed knowledge of a CRM system
Proficient with management operating systems that support insurance sales, tracking and service
Proficient with Microsoft Tools - Outlook, Excel, Word and PowerPoint
This Position requires routine travel that may involve a team member to drive their own vehicle or a rental vehicle
acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter and maintenance of minimum acceptable insurance coverages are requirements of this position

Job Responsibility

Assist the Office Leader and Sales Leader in developing marketing strategies to accomplish and support business planning objectives
Prospect for new accounts to meet or exceed marketing plan via telephone calls, written correspondence, personal visits along with other successful ways to develop a pipeline/customer base, etc.
Must fully utilize Microsoft Dynamics CRM tool for all sales activity
Complete annual customer stewardship meetings to include experience and policy review and analysis
Establish direct customer contact with key accounts and prospects
Work closely with Account Managers/Executives and Marketing Coordinators regarding placement of new/renewal business
Interpret, analyze, negotiate and offer recommendations on coverage based on individual customer needs
Maintain currency and further develop specialization in declared sector or market area by networking and participating in professional development activities
Keep abreast of developments in the marketplace, including product offerings and changing insurance consumer trends and needs
Assist in training and/or mentoring of new Producers at the direction of the Sales Leader or Office Leader

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Personal Lines Customer Services Representative

The Personal Lines Customer Services Representative will provide prompt, efficie...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling personal account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, mortgage changes and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Associate Claims Representative Liability-West

Take charge as a Claims Adjuster at The General, handling NSA claim investigatio...

Location

United States , Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; El Paso, TX

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience
Ability to obtain and maintain state specific property and casualty claims licensing as required
Previous experience working with Auto Liability Claims strongly preferred
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Demonstrated experience handling moderately complex claims, or other equivalent experience
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience providing customer-driven solutions, support, or service

Job Responsibility

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim

What we offer

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

Private Client Sales Producer

The Sales Producer position is responsible for promoting the sale of new and ren...

Location

United States , Richmond; Columbia

Salary:

55000.00 - 115000.00 USD / Year

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty insurance license
Experience in the insurance industry with a strong emphasis in the Private Client personal lines insurance
Proficient with management operating systems that support insurance sales, tracking and service
Proficient with Microsoft Tools, Outlook, Word

Job Responsibility

Remain current on industry trends, information, carriers, new product development, legislation, coverages, and technology
Assist the Profit Center Leader in developing marketing strategies to accomplish and support business planning objectives
Prospect for new Private Client accounts to meet or exceed marketing plan via telephone calls, written correspondence or personal visits
Establish direct client contact with key accounts and prospects
Work closely with Account Managers/Executives and producers from other departments regarding placement of new/renewal business
Interpret, analyze, negotiate and offer recommendations on coverage based on individual client needs
Assist in collection of receivable balances before they age to 60 days
Assist in training of new Producers at the direction of the Profit Center Leader
Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities
Keep abreast of developments in the marketplace, including product offerings and changing insurance consumer trends and needs

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Commercial Lines Producer

The Commercial Lines Producer position is responsible for promoting the sale of ...

Location

United States , Manassas

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty insurance license 2-20 (obtain within 30 days of hire if not already held)
Experience in the insurance industry with a strong emphasis in commercial lines insurance preferred
Associates or Bachelor's degree preferred but not required with appropriate work experience
Proficient with management operating systems that support insurance sales, tracking and service
Proficient with Microsoft Tools, Outlook, Excel, Word, PowerPoint

Job Responsibility

Assist the Profit Center Leader in developing marketing strategies to accomplish and support business planning objectives
Prospect for new accounts to meet or exceed marketing plan via telephone calls, written correspondence or personal visits
Complete annual review and Exposure Analysis
Establish direct client contact with key accounts and prospects
Work closely with Account Managers/Executives and Marketing Coordinator regarding placement of new/renewal business
Interpret, analyze, negotiate and offer recommendations on coverage based on individual client needs
Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities
Keep abreast of developments in the marketplace, including product offerings and changing insurance consumer trends and needs
Assist in training of new Producers at the direction of the Sales Leader or Profit Center Leader
Consistently meet all Brown & Brown established quality control procedures and timelines

What we offer

Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off, Holidays, Preferred Partner Discounts

Fulltime

Account Executive – Risk Management

Within an industry-leading team, you will help empower results for our clients. ...

Location

Canada , Montreal

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

Minimum of five (5) years of relevant experience in commercial property and casualty insurance for multinational clients
AMF license in commercial insurance or desire to obtain one
French / English bilingualism required due to frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally
Strong interpersonal and teamwork skills
Demonstrated exceptional customer service
Proficiency in MS Office software
University degrees or relevant experience, accompanied by a professional designation such as CRM or Fellow in the field of insurance or risk management

Job Responsibility

Lead a portfolio of Aon’s multinational clients, consisting of international companies and large corporations with operations in Canada
Act as the primary point of contact for these clients and be responsible for understanding their specific risk management and insurance needs
Work closely with colleagues in the Montreal office as well as Aon’s broader network to deliver comprehensive and integrated solutions
Monitor industry trends, regulatory changes, and emerging risks affecting multinational companies
Identify opportunities for cross-selling and upselling Aon’s services to existing clients
Represent Aon at industry events, conferences, and association meetings to expand your professional network and enhance the firm’s visibility

What we offer

In addition to our comprehensive benefits package, we encourage an inclusive workforce
Our agile environment allows you to manage your wellbeing and work/life balance
All colleagues enjoy two “Global Wellbeing Days” each year
We offer a variety of working style solutions for our colleagues
Our continuous learning culture inspires and equips you to learn, share and grow

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Insurance Operations Representative / Property and Casualty

Job Description

Job Responsibility

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