This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an Insurance Follow-Up Specialist to join a healthcare revenue cycle team in Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who can manage insurance billing activity with accuracy, persistence, and strong attention to detail. The person in this role will help drive timely reimbursement by reviewing claims, resolving payer issues, and working outstanding balances through consistent follow-up.
Job Responsibility
Prepare and submit initial insurance claims through both electronic platforms and paper processes, ensuring bills are sent out accurately and on schedule
Examine claim details before submission to confirm charges, coding-related edits, and billing data align with payer expectations
Apply current knowledge of payer-specific billing rules to identify issues, make needed corrections, and reduce avoidable denials or delays
Use payer portals and online resources to verify coverage, monitor claim progress, and stay informed on updates that may affect reimbursement
Manage daily accounts receivable work queues to pursue unpaid insurance balances and support prompt collection of outstanding amounts
Investigate payer denials, rejections, and clearinghouse responses, coordinate corrections, and resubmit claims or route balances appropriately when needed
Review patient registration and account information for completeness and accuracy to help prevent downstream billing errors
Process insurance credit balances correctly and support departmental expectations for quality, productivity, and follow-up performance
Requirements
Experience handling insurance follow-up within a medical billing, revenue cycle, or healthcare accounts receivable environment
Working knowledge of accounts receivable processes, claim status review, denial resolution, and payer reimbursement workflows
Ability to interpret payer requirements and apply billing corrections with a high degree of accuracy
Comfortable navigating payer websites, clearinghouse tools, and other online resources used for eligibility and claim research
Strong attention to detail with the ability to identify registration, charge, or billing discrepancies before they affect payment
Effective time management skills and the ability to maintain productivity while working a high-volume follow-up queue
Clear written and verbal communication skills for coordinating claim issues and payment resolution
Familiarity with healthcare billing standards, remittance review, and insurance payment adjustment practices