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Insurance Follow-Up Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Springfield

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Our client in Springfield, MA is seeking an experienced Insurance Follow-Up Specialist for a contract position. This is an excellent opportunity to contribute your expertise with a respected organization, ensuring the timely and accurate management of insurance claims and reimbursement processes.

Job Responsibility:

  • Investigate and resolve unpaid or delayed insurance claims
  • Communicate effectively with insurance carriers to obtain status updates, claim resolutions, and clarification of denials
  • Review and analyze explanation of benefits (EOBs) and remittance advice to determine appropriate follow-up
  • Appeal denied claims in accordance with payer-specific guidelines
  • Document all interactions and claim actions in the billing system accurately
  • Collaborate with internal teams, such as billing and collections, to ensure coordinated efforts
  • Maintain up-to-date knowledge of insurance regulations and payer requirements

Requirements:

  • 2+ years of experience in insurance follow-up, medical billing, or revenue cycle management (healthcare setting preferred)
  • Strong understanding of insurance claims processes and terminology
  • Exceptional communication and problem-solving skills
  • Proficiency with medical billing systems and Microsoft Office Suite
  • Detail-oriented with strong organizational abilities
  • Ability to work independently and meet deadlines
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

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