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Process a range of specialized and non-standard transactions that usually require some research or investigation. Under general supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of commissions for financial advisors.
Job Responsibility:
Acts as commission liaison between insurance carriers, financial advisors and sales management
Confirms proper posting of fees, commissions, reimbursements to commission systems and to general ledger, ensuring integrity ledger accounts
Prepares various journal entries, primarily commission postings and adjustments
Reconciles commission statements and commission related general ledger accounts
Utilizes reporting software to assist in reconciliations and problem resolution
Records, inputs and posts commission information from a variety of sources, including ACH’s and paper checks
Prepares advances and commission reversals
Remains current in operations policies and procedures
May train other associates
Performs other duties and responsibilities as assigned
Requirements:
High School diploma or equivalent with a minimum of two (2) years of Payroll or Commissions experience
Associate’s degree (A.A.) or equivalent from a two-year college or technical school and one (1) year related experience and/or training in Payroll or Commissions
Bachelor’s Degree Preferred
Knowledge of Accounting concepts, practices and procedures
Knowledge of Operations and systems of assigned functional area
Knowledge of Fundamental accounting concepts, practices, and procedures
Knowledge of Financial products
Skill in Operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, Access and/or Crystal reporting
Skill in Preparing, processing and maintaining transaction documentation, files, and records
Skill in Gathering and compiling information
Skill in Responding appropriately to inquiries and dealing with complex transaction issues
Skill in Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines
Ability to Partner with other functional areas to accomplish objectives
Ability to Execute instructions and request clarification when necessary
Ability to Identify and resolve discrepancies
Ability to Communicate effectively, both orally and in writing, with all organizational levels
Ability to Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines
Ability to Provide a high level of customer service, primarily via telephone
Ability to Maintain strict confidentiality of commission records
Ability to Work independently as well as collaboratively within a team environment