Insurance Claims Analyst

• Lead monthly reviews of insurance claims by country, focusing on older insurance claims to improve visibility and accelerate recovery of monies owed
• Work closely with property management and asset management teams to ensure timely and accurate administration of claims, including collection of receipts and documentation
• Develop and maintain monthly reporting on claims status, outstanding amounts, and recovery progress to inform stakeholders and drive action
• Collaborate with construction project teams and insurers to agree phased payment schedules for large claims, aligning payment timing to reduce Mileway’s cashflow impact
• Support finance teams with detailed reporting on income splits between capital expenditure and loss of rent related to insurance claims
• Coordinating with property managers and external partners to secure necessary documentation evidencing claims
• Reconcile incoming payments from insurers with Zurich’s monthly reports, ensuring amounts are received in full and allocated correctly across entities
• Highlight and escalate issues where data or documentation is not forthcoming to ensure timely resolution

• At least 3 years experience working in insurance claims management, finance, or a related field, with exposure to insurance claims
• A finance / accounting degree and/or alternative qualifications (eg, CII / ACCA / CIMA)
• Strong organisational skills with the ability to manage multiple claims and stakeholders simultaneously
• Analytical mindset with proficiency in data handling, reporting, and tracking large volumes of financial information
• Excellent communication and interpersonal skills to build effective working relationships across internal teams and external partners
• Proactive approach to problem-solving and driving process improvements
• An interest in learning more about commercial insurance and insurance claims
• Comfortable working in a fast-paced, international environment with a flexible and collaborative attitude
• Proficiency with common IT platforms and tools for data analysis and reporting
• Fluency in English

additional European language skills are a plus

• in-house learning & development program
• state-of-the-art technology package