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Insurance Claim Analyst

United States, Hingham 67000.00 - 75000.00 USD / Year · Job Posted December 18, 2025
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Job Description

Working as part of an integrated strategic claims oversight team, this position is responsible for administering the Company’s casualty claims processes (workers comp, general liability & auto), while assisting in the identification and assessment of related exposures/risks.

Job Responsibility

  • Operational effectiveness of claims process and strategy across workers comp, general liability and auto claims
  • Develop and maintain strong partnerships with peers across the organization and primary contact for internal and external contacts on all casualty claims
  • Recommend and help to maintain day-to-day claim processes that drive Insurer/TPA performance
  • Monitors compliance with company policy regarding loss-reporting and claim handling standards and works collectively with Asset Protection to identify non-compliant reporting trends and drive improved reporting across field, DC and office locations
  • Monitors all open claims for proper reserving and adjuster performance and assist the Sr. Mgr. of Claims with achieving optimal claim service deliverables and working claims toward final resolution
  • Monitors claim frequency and/or severity within locations and communicates concerns across the Insurance, Store Facilities and Asset Protection Teams
  • Assist Mgr of Occ Health with the tracking and documentation of disability periods associated with workers comp claims in the internal rmis system
  • Assist with tracking and documentation of information required for the Y/E Dept of Labor/Osha recordkeeping process
  • Track and document litigation data in rmis system
  • Provides back-up to Sr. Claim Manager on all claim related invoicing
  • Performs with an eye toward timeliness and sense of urgency
  • Adapts well to and initiates change

Requirements

  • Experience in the insurance industry as an adjuster or in a corporate insurance capacity a plus
  • Strong written and oral communication skills necessary
  • Proficient in Excel
  • Knowledge of Oracle and SAP a plus
  • Knowledge of insurance or workers comp terminology and concepts a plus

What we offer

  • Merchandise discount at select KnitWell Group brands
  • Support for individual development plus opportunities for career mobility within our family of brands
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
  • Medical, dental, vision insurance & 401(K)
  • Employee Assistance Program (EAP)
  • Time off – paid time off & holidays

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