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Working as part of an integrated strategic claims oversight team, this position is responsible for administering the Company’s casualty claims processes (workers comp, general liability & auto), while assisting in the identification and assessment of related exposures/risks.
Job Responsibility:
Operational effectiveness of claims process and strategy across workers comp, general liability and auto claims
Develop and maintain strong partnerships with peers across the organization and primary contact for internal and external contacts on all casualty claims
Recommend and help to maintain day-to-day claim processes that drive Insurer/TPA performance
Monitors compliance with company policy regarding loss-reporting and claim handling standards and works collectively with Asset Protection to identify non-compliant reporting trends and drive improved reporting across field, DC and office locations
Monitors all open claims for proper reserving and adjuster performance and assist the Sr. Mgr. of Claims with achieving optimal claim service deliverables and working claims toward final resolution
Monitors claim frequency and/or severity within locations and communicates concerns across the Insurance, Store Facilities and Asset Protection Teams
Assist Mgr of Occ Health with the tracking and documentation of disability periods associated with workers comp claims in the internal rmis system
Assist with tracking and documentation of information required for the Y/E Dept of Labor/Osha recordkeeping process
Track and document litigation data in rmis system
Provides back-up to Sr. Claim Manager on all claim related invoicing
Performs with an eye toward timeliness and sense of urgency
Adapts well to and initiates change
Requirements:
Experience in the insurance industry as an adjuster or in a corporate insurance capacity a plus
Strong written and oral communication skills necessary
Proficient in Excel
Knowledge of Oracle and SAP a plus
Knowledge of insurance or workers comp terminology and concepts a plus
What we offer:
Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
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