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The individual will ‘own’ the relationship with each of their allocated clients. The primary focus of the role is to retain the full portfolio of clients by providing high quality service during the year as well as preparing a competitive annual renewal proposal.
Job Responsibility:
Day to day administration including: Mid-Term Adjustments ie Additions, Deletions, Amendments
Claims Handling including claim reporting, repudiation challenges
Sub-Contractor/Hire insurance checking
Contract Checking – typically JCT/CDM/Collateral Warranties
Pre-renewal/renewal meetings with customers at their premises
Renewal Broking
Renewal Report Writing
Requirements:
At least 3 years’ experience in Commercial Insurance, preferably with a Broker
Cert CII would be preferred although not essential
Excellent interpersonal and broking skills
Ability to quickly build rapport with customers
Ability to understand a customer’s business and assess their attitude to risk
Passion for customer service
Ability to work both independently and as part of a Team
Keen eye for accuracy and detail, even when under pressure
Skilled in MS Office applications (Word, Excel)
High level of commitment, flexibility and enthusiasm
Sense of urgency and drive to achieve personal objectives as well as the overall company’s goals
What we offer:
Support for career development
Competitive salary
Flexible working hours
Company pension scheme
Medical insurance
Dental care scheme
Free parking
Access to the company’s healthy living centre
25 days annual holiday (plus 1 for every 5 years of service up to 30 days) in addition to Bank Holidays
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