Insurance Authorization Specialist

• Confirm patient insurance eligibility and benefits before appointments and procedures
• Request, track, and follow up on prior authorizations for medical services
• Maintain accurate records of all communications with insurers, payers, and patients
• Provide timely status updates and coverage information to providers, billing staff, and patients
• Collaborate to resolve denied authorizations or address appeals quickly
• Stay current on insurance policies, pre-authorization rules, and payer guidelines
• Adhere to HIPAA regulations and protect patient privacy at every step

• High school diploma or equivalent
• associate degree or higher preferred
• 1–2 years of experience in insurance authorization, medical billing, patient access, or related healthcare administrative roles
• Strong understanding of insurance verification, pre-authorization processes, and payer requirements
• Excellent organizational and time management skills, with keen attention to detail
• Effective written and verbal communication abilities
• Experience with electronic health records (EHR) and practice management systems preferred

Experience with electronic health records (EHR) and practice management systems preferred

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan