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Our client is seeking an Insurance Authorization Coordinator to support a busy specialty medical office in North Little Rock. This role is ideal for someone with strong experience in prior authorizations, insurance verification, and patient-facing administrative support who enjoys helping keep office workflows organized and efficient. The Insurance Authorization Coordinator will play a key role in supporting procedure and surgery-related authorization activity, coordinating documentation, and assisting with front-desk operations to help ensure a smooth experience for both patients and staff.
Job Responsibility
Obtain and track prior authorizations and precertifications for scheduled procedures and services
Verify insurance eligibility, benefits, and coverage details prior to appointments or procedures
Coordinate with internal staff to support scheduling activities and related insurance approval processes
Review payer responses, claim issues, or denials to identify items needing follow-up or additional documentation
Maintain accurate records of authorization status, payer communication, and patient account updates in office systems
Support patient check-in and check-out processes, including confirming registration and insurance information
Provide general administrative support to help maintain efficient daily office operations
Requirements
Experience with prior authorizations, precertifications, and insurance verification in a healthcare setting
Working knowledge of medical insurance processes, including claims, denials, and billing support
Ability to manage payer communication and documentation for procedure- or treatment-related services
Strong organizational skills with a high level of accuracy and attention to detail
Comfortable in a patient-facing administrative role within a fast-paced medical office
Strong communication skills and the ability to work effectively with patients, providers, insurance representatives, and office staff
Experience supporting specialty practice or procedure-based scheduling workflows is preferred