Insurance Assistant – Liability Claims Job at Goodman Masson (Stratford, London)

Liability Claims Account Coordinator

Our client, a Global Loss Adjusting & claims company are currently recruiting fo...

Location

United Kingdom , South East

Salary:

28000.00 - 32000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Effective communication skills and an interest in developing client servicing skills
Good eye for detail
Able to work on own initiative
Excellent time management and organisation skills
Flexibility and a willingness to take on responsibility to benefit personal development
Insurance claims handling experience (Cert CII or equivalent, qualified or working towards preferrable)
Minimum 2 years’ experience of Liability claims handling
Must be able to work outside of standard 9am to 5pm hours as business needs require, due to global time differences
Travel to attend client and team meetings (various UK based locations)
Potential travel abroad to support location operations as required

Job Responsibility

Coordinate and oversee the management of complex liability claims that are being dealt with within the Global Claims handling operations
Supporting to ensure timely and accurate processing of claims in compliance with client, Insurer and our clients requirements
Analyse and respond to client request promptly and effectively, ensuring client satisfaction
Develop and implement strategies to prevent future escalations
Collaborate with the finance team to understand and perform financial accounting reconciliations related to claims
Ensure accuracy and integrity of financial records and reports
Identify and rectify discrepancies in financial statements
Lead regular client calls to discuss claim statuses, address concerns, and provide updates
Develop and maintain strong client relationships through effective communication and exceptional service
Identify opportunities for process improvement within the claims management workflow

Fulltime

Associate Claims Representative Liability-West

Take charge as a Claims Adjuster at The General, handling NSA claim investigatio...

Location

United States , Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; El Paso, TX

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience
Ability to obtain and maintain state specific property and casualty claims licensing as required
Previous experience working with Auto Liability Claims strongly preferred
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Demonstrated experience handling moderately complex claims, or other equivalent experience
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience providing customer-driven solutions, support, or service

Job Responsibility

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim

What we offer

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

Insurance Claim Analyst

Working as part of an integrated strategic claims oversight team, this position ...

Location

United States , Hingham

Salary:

67000.00 - 75000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

Experience in the insurance industry as an adjuster or in a corporate insurance capacity a plus
Strong written and oral communication skills necessary
Proficient in Excel
Knowledge of Oracle and SAP a plus
Knowledge of insurance or workers comp terminology and concepts a plus

Job Responsibility

Operational effectiveness of claims process and strategy across workers comp, general liability and auto claims
Develop and maintain strong partnerships with peers across the organization and primary contact for internal and external contacts on all casualty claims
Recommend and help to maintain day-to-day claim processes that drive Insurer/TPA performance
Monitors compliance with company policy regarding loss-reporting and claim handling standards and works collectively with Asset Protection to identify non-compliant reporting trends and drive improved reporting across field, DC and office locations
Monitors all open claims for proper reserving and adjuster performance and assist the Sr. Mgr. of Claims with achieving optimal claim service deliverables and working claims toward final resolution
Monitors claim frequency and/or severity within locations and communicates concerns across the Insurance, Store Facilities and Asset Protection Teams
Assist Mgr of Occ Health with the tracking and documentation of disability periods associated with workers comp claims in the internal rmis system
Assist with tracking and documentation of information required for the Y/E Dept of Labor/Osha recordkeeping process
Track and document litigation data in rmis system
Provides back-up to Sr. Claim Manager on all claim related invoicing

What we offer

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Senior Claims Handler – Broker Office

Are you a senior claims handler with experience of handling commercial property ...

Location

United Kingdom , Glasgow

Salary:

35000.00 - 39000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

An experienced claims handler, confident handling property and liability claims
Highly organised with the ability to prioritise work efficiently to Service Level Agreements whilst ensuring high attention to detail
Broad Experience of Property (Commercial and Domestic
Employer’s Liability and Public Liability claims is essential
Motor experience is preferred but not essential
Cert CII/CILA (or is prepared to work towards this qualification)
Proficient in Microsoft products (namely Word, Excel and PowerPoint)
Proficient in Acturis Broker Platform (or is quick to adapt to new claims systems)
Strong communication (verbal and written) and relationship-building skills
Customer care experience

Job Responsibility

Efficiently handle all claims allocated to you and be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients, insurers, claimants, policyholders, brokers and other experts
Refer claims that fall outside of personal authority levels to your line manager
Gather and process information, as directed, to support the effective assessment of more complex cases
Assist in the training of new or inexperienced staff in the use of company systems and processes
To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring that this is recorded in line with Training & Competency requirements
To always conduct the business of the company courteously and efficiently
The job holder will, at various times act for the insured and the insurer

What we offer

Holiday entitlement of 26 days plus bank holidays
Opportunity to progress your career
Gain CII or ACII qualifications to boost your knowledge and career prospects
Pensions scheme for when you feel it’s time to retire
24-hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
Achievement awards
Hybrid working
Modern office, close to public transport links in Glasgow city centre

Fulltime

Property and Motor Senior Claims Handler

On behalf of our client, a leading insurer, we are seeking a skilled Property an...

Location

United Kingdom , London

Salary:

50000.00 - 60000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Minimum 5 years in a claims-handling role
Strong expertise in property claims
motor and liability experience is a plus
Proven track record in managing complex claims to successful resolution
Familiarity with relevant insurance regulations and best practices
Strong communication and stakeholder management skills
Detail-oriented with solid organisational and documentation abilities
Commercial awareness and sound negotiation skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Self-motivated, accountable, and able to work both independently and as part of a team

Job Responsibility

Manage end-to-end claims, from notification to settlement
Set up claim files and gather all necessary documentation
Appoint and liaise with external experts (e.g.loss adjusters, engineers, solicitors)
Handle broker, policyholder, and third-party queries professionally
Maintain regular communication with stakeholders and negotiate fair settlements
Support the Departmental Manager on high-impact claims
Ensure accurate record-keeping within the internal claims system
Participate in internal/external meetings and represent the company when required
Assist other teams as necessary and act in the company’s best interest
Triage new claims and take appropriate early action

Fulltime

Senior Liability Loss Adjuster

Casualty and Liability specialists who manage Liability claims ranging from mino...

Location

United Kingdom , South West

Salary:

40000.00 - 50000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage
Extensive experience of writing investigation reports
Extensive knowledge of the insurance market
Extensive technical knowledge within the adjusting arena
Understanding of Client SLA compliance/productivity/quality requirements
Proven proficient working knowledge of scoping software and hand held device use
Good negotiation skills
To understand what matters to the customer and to put this first – putting yourself in their shoes
Good IT skills, with a keen eye for detail
Flexibility in travelling

Job Responsibility

Supporting valued clients in proactively handling and settling a mixed caseload of third party Liability claims
Establishing liability via thorough investigation on each case
Providing support and advice on claims issues to policyholders within specified timeframes
Managing and delivering SLAs and KPIs
Proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities
Liaising with colleagues within different business areas
Removing hurdles in the process if required
Ensuring swift settlement / denial whenever possible

What we offer

Flexible working arrangements
Working from home

Fulltime

Senior Liability Loss Adjuster

Casualty and Liability specialists who manage Liability claims ranging from mino...

Location

United Kingdom , Birmingham

Salary:

40000.00 - 50000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage
Extensive experience of writing investigation reports
Extensive knowledge of the insurance market
Extensive technical knowledge within the adjusting arena
Understanding of Client SLA compliance/productivity/quality requirements
Proven proficient working knowledge of scoping software and hand held device use
Good negotiation skills
To understand what matters to the customer and to put this first – putting yourself in their shoes
Good IT skills, with a keen eye for detail
Flexibility in travelling

Job Responsibility

Supporting valued clients in proactively handling and settling a mixed caseload of third party Liability claims
Establishing liability via thorough investigation on each case
Providing support and advice on claims issues to policyholders within specified timeframes
Managing and delivering SLAs and KPIs
Proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities
Liaising with colleagues within different business areas
Collating and recording all necessary statements and evidence as required
Removing hurdles in the process if required

What we offer

Flexible working arrangements
Home working
Regular regional travel with occasional overnight stays

Fulltime

Financial Lines Claims Adjuster

Our client a global loss adjusting company are currently recruiting for a techni...

Location

United Kingdom , London

Salary:

50000.00 - 75000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven track record of 5 years (+) conducting investigation and/or handling of claims
Established and successful conduct of key client mandates
Nomination on client accounts and/or suitability to be nominated
Evidence of delivery of 2.5 x salary from current portfolio (past) and known projected workflow (future)
Maintain client relationships through management and delivery of SLA’s and achievement of KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities
Ensure all Adjusting activities are fully compliant with the company’s procedures, published company guidelines and external regulatory requirements
Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues
Project management skills in order to deliver targets within budgets and timescales
Ability to demonstrate attention to detail
Dispute and resolution handling skills in order to manage high level customer complaints effectively and proactively

Job Responsibility

Manage a mixed portfolio of liability claims
Maintain client relationships through management and delivery of SLA’s and achievement of KPI’s
Proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities
Ensure all Adjusting activities are fully compliant with the company’s procedures, published company guidelines and external regulatory requirements

Fulltime

Insurance Assistant – Liability Claims

Goodman Masson

Location:
United Kingdom , Stratford, London

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Insurance Assistant – Liability Claims

Liability Claims Account Coordinator

Associate Claims Representative Liability-West

Insurance Claim Analyst

Senior Claims Handler – Broker Office

Property and Motor Senior Claims Handler

Senior Liability Loss Adjuster

Senior Liability Loss Adjuster

Financial Lines Claims Adjuster

Insurance Assistant – Liability Claims

Goodman Masson

Location:United Kingdom , Stratford, London

Category:Insurance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Insurance Assistant – Liability Claims

Liability Claims Account Coordinator

Associate Claims Representative Liability-West

Insurance Claim Analyst

Senior Claims Handler – Broker Office

Property and Motor Senior Claims Handler

Senior Liability Loss Adjuster

Senior Liability Loss Adjuster

Financial Lines Claims Adjuster

Location:
United Kingdom , Stratford, London

Category:
Insurance

Contract Type:
Not provided

Job Posted:
February 16, 2026