Insurance Account Handler

• Supporting and servicing an existing portfolio of insurance clients
• Acting as the first point of contact for client enquiries
• Building strong relationships and delivering excellent customer service
• Managing policy documentation and assisting with renewals and mid-term adjustments
• Working closely with colleagues to ensure clients receive a high level of service

• Experience working within the insurance industry
• Strong communication and relationship-building skills
• A proactive mindset with the ability to use initiative
• A willingness to learn and develop within the industry
• Confidence speaking with clients via phone and face-to-face
• A collaborative and positive team approach
• High levels of integrity and professionalism within a regulated environment

Professional qualifications such as CII or ACII

• bonus structure
• Flexible and hybrid working arrangements available