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Instrument Service Engineer

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werfen

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Location:
United States , Norcross

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

33.00 - 40.00 USD / Hour
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Job Description:

Performs multiple tasks associated with in-house calibration, repair, and maintenance of Werfen Transfusion instrumentation and parts. Responsible for in-house instrumentation for Neo, Echo, and Manual Capture Workstation systems utilized in customer training, production, product investigation lab and technical training labs.

Job Responsibility:

  • Repair and refurbishment of instruments and parts to meet Sales forecast demands and service replacement parts needs
  • Performs installation, servicing and maintenance relative to in-house instruments used in training, production and product investigation labs
  • Inspect and process returned parts and instruments from Field Service and customers into inventory control
  • Evaluate and prepare Demo and Clinical Trail instruments prior to use at external sites
  • Repair customer owned Manual capture Workstation Equipment
  • Keep and maintain accurate records of duties performed using appropriate documentation for all repairs, maintenance, RMAs, parts shipments, etc.
  • Coordinate and assist with shipment of parts from the main office to OEMs and vice versa
  • Operate stand-up and sit-down forklifts to move instruments and other service related materials to and from storage crates and locations within the company
  • Performs other duties and responsibilities as assigned

Requirements:

  • Education: Bachelor's degree (BS/BA) from a four-year college or university
  • or equivalent combination of education and experience
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures
  • Ability to write routine reports and correspondence
  • Ability to work with and apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, and schedule form
  • Ability to effectively troubleshoot, test, and repair electronics boards, motors, fluidics systems, and other instrument components
  • Other clinical engineering experience with medical devices as needed
  • Displays PC skills with Microsoft Office (word and Excel) and other desktop applications at a basic level
What we offer:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k plan retirement benefits with an employer match
  • Paid vacation
  • Sick leave

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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