Instructional Services Partnership Manager Job at EdTech Jobs

New

Managed Services Operations Specialist

The Managed Services Operations Specialist is responsible for overseeing service...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 8 years experience in service delivery within a large-scale technology services environment across a range of services including outsourced services
Extensive experience in managed services and service delivery environment including technical and service management exposure
Track record of effective workshop facilitation and interviewing skills
Solid management and leadership experience
Possess working knowledge of ITIL with preference to executing in the environment
Demonstrate a broad understanding of the vast range of IT operations and Dimension Data service offerings
Possess knowledge and understanding of IT industry environment and business needs
Possess a strong business and commercial orientation with a supporting interest in technology
Demonstrate skills in persuasion and influencing management, staff, suppliers, clients and vendors
Possess excellent presentation and communications skills and comfort with communicating solutions to clients at a business and technical level

Job Responsibility

Works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s)
Ensures the integrity of the services provided by the Dimension Data Group
Plan, manage and monitor the implementation of operational activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery
Contribute to the definition and management of the Services Delivery strategy and execution thereof into their clients
Reviews current and proposed information systems for compliance with the organisation's obligations
Ensures that service delivery meets agreed service levels
Creates and maintains a catalogue of available services
In consultation with the client negotiates service level requirements and agrees service levels
Diagnoses service delivery problems and initiates actions to maintain or improve levels of service
Establishes and maintains operational methods, procedures and facilities in assigned area of responsibility and reviews them regularly for effectiveness and efficiency

Fulltime

Success Lead

The Success Lead is a member of the Implementation Services team and supports Gr...

Location

United States

Salary:

87000.00 - 95000.00 USD / Year

Great Minds

Expiration Date

Until further notice

Requirements

At least 7 years of experience in education with at least 3 years as a school leader or an instructional coach
Experience managing a portfolio of strategic district partnerships
Experience implementing one of Great Minds curricula and/or an aligned high-quality, knowledge-building curriculum
Proficiency with or alignment to Great Minds instructional design and pedagogy
Demonstrated proficiency in educational consulting or coaching, site-based leadership, curriculum decision making, and professional learning facilitation
Experience with both digital and print education platforms
Knowledge of the factors that drive decision making at all levels of public, charter, and private schools
Clear and succinct writing skills, with the ability to produce implementation plans aligned to the organizational and product vision while honoring districts’ unique contexts
Strong organizational habits necessary for successful goal setting, project management, collective decision making, deadline execution, and record keeping
Ability to make solutions-oriented decisions through flexible thinking in an ambiguous, fast-paced entrepreneurial environment

Job Responsibility

Develop and maintain expertise in the Great Minds professional services catalog, including Eureka Math, Wit & Wisdom, and Arts & Letters
Manage a portfolio of strategic district partnerships and serve as the implementation relationship owner for Great Minds customers in a territory
Partner with district and school leaders to plan and execute effective Great Minds implementations. Offer strategies, resources, and professional learning opportunities that support successful implementation, change management, and improved student outcomes
Support district partners in ways that achieve aggressive KPIs designed to rapidly improving student learning outcomes and scale services to support more districts
Provide on-site targeted support to district leaders, school leaders, and coaches. This includes a wide range of support, including school visits and regularly scheduled meetings with partners to monitor and evaluate progress, review data, identify implementation successes and challenges, provide assessment and grading supports, and encourage ongoing PLC and professional learning plans
Facilitate leadership professional learning networks, PD, and coaching sessions
Gather, monitor, and record implementation success metrics at regular intervals, make recommendations to improve instruction and student learning outcomes, and document all significant customer interactions and data
Document and communicate insights about implementation to leadership based on interactions with assigned implementations
Stay abreast of, and share with the organization, the regional trends and factors that influence customer practices, sensitivities, and impacts on educational reforms
Collaborate with Great Minds sales professionals in one or more territories to expand adoptions, plan implementation services, and serve as the primary Great Minds content expert

Fulltime

New

Analyst/associate client services

The Alternatives Client Services (ACS) team provides comprehensive support for B...

Location

United States , Princeton

Salary:

76000.00 - 90000.00 USD / Year

BlackRock Investments

Expiration Date

March 27, 2026

Requirements

Associate Role: 3-5 years of experience, with a strong focus on overseeing product pipelines and managing end-to-end investor onboarding processes
Analyst Role: 1-3 years of experience, emphasizing risk management of critical operational processes and investor servicing
Financial services or investment management experience preferred, particularly exposure to private placements, financial securities, and limited offerings
Basic knowledge of open- and closed-end fund operations and structures
Strong understanding of business operations, financial principles, and legal frameworks related to investment products and services
Proven experience in a client-facing role, with the ability to handle inquiries and build trusted relationships
Exceptional organizational skills, with the ability to manage competing priorities in a dynamic environment
Excellent verbal and written communication skills, with a keen attention to detail and strong follow-through
Adaptable, resilient, and able to respond quickly to shifting business needs
Self-driven, collaborative, and effective in working with both internal and external stakeholders

Job Responsibility

Coordinate client onboarding, fund launches, and trade activity, partnering with Transfer Agents (TAs) to manage account setup and maintain accurate investor data
Build and maintain detailed client profiles, developing an investor attribute framework to enhance servicing and data management
Provide a streamlined global onboarding experience, managing the pipeline from pre-win through close, communicating status updates, and escalating issues as needed
Oversee document review processes in collaboration with BlackRock Legal and external counsel, ensuring efficient tracking and implementation of updates
Facilitate cash flow processes, coordinating subscriptions, redemptions, and product updates with clients and portfolio managers
Maintain governance and quality control of third-party service providers, promoting transparency and adherence to global standards
Develop strong internal partnerships to anticipate product pipeline changes and evolving business requirements
Deliver accurate and timely investor and fund reports, including account statements, capital calls, distributions, Schedule K-1s, and fund updates
Serve as a central point of contact for client and stakeholder inquiries, researching requests and coordinating accurate responses
Manage investor change requests, such as wire instructions and contact updates, ensuring proper authorization and accurate system updates

What we offer

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Fulltime

Legal Secretary

Working as part of a team, you will be required to provide an excellent standard...

Location

United Kingdom , Leeds

Salary:

Not provided

DAC Beachcroft

Expiration Date

Until further notice

Requirements

Experience of working in a legal or professional services environment
An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
Advanced knowledge of Microsoft Office
Advanced knowledge of document management/case management systems
An effective communicator with an excellent customer and client service approach
Customer/client service focused
Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach
Effective at investigating issues and seeing a problem through to conclusion
Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges

Job Responsibility

Client Relationship Management: Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring
Administrative: Handle outgoing correspondence including electronic communications and encryption of documents using secure data transmission methods in line with client requirements
Manage/General knowledge of external Client's case management system including adding outgoing correspondence and associated documentation on behalf of fee earners and mitigate commercial risk
Collate enclosures for outgoing correspondence, instructions to Counsel, experts etc using electronic bundling and encryption software
General knowledge of case management system including running ad hoc documents
Liaise with external parties regarding enclosures/encryption/discs/assisting with use of secure systems and supply passwords
Email management – filing, saving, locating, deleting, responding where applicable and referring incoming mail to others as necessary and managing Inbox on behalf of colleagues as and when required
Print, file, photocopy, scan, fax and archive documents as and when required
Ensure that client contact information is kept up to date
Update document bundles for fee earners

What we offer

Flexible working with our Flex Forward scheme

Fulltime

New

AI Data Operations Lead

Cinder is hiring a AI Data Operations Lead to own the health, quality, and evolu...

Location

United States , New York

Salary:

140000.00 - 180000.00 USD / Year

Cinder

Expiration Date

Until further notice

Requirements

At least 4+ years of experience in operations roles within Trust & Safety, AI safety, content moderation, or data labeling
Directly managed BPO or vendor-based review/labeling teams at scale
Highly organized and comfortable owning complex, multi-threaded operational work
Experience performing root cause analysis on operational or quality issues
Comfortable getting into the weeds — tooling, data, training docs, edge cases — to understand what’s actually happening
Can operate independently and take initiative in ambiguous environments
Comfortable using data (basic data science, metrics, dashboards) to monitor performance and partner with QA or customer teams
Excited about AI-augmented operations and believe human judgment + AI systems outperform purely manual approaches

Job Responsibility

Own the operational health, delivery, and outcomes for all Managed Services customers
Lead quality programs across customers, including QA design, precision/recall analysis, accuracy tracking, and continuous improvement
Identify root causes of quality regressions, missed SLAs, or labeling confusion — and drive fixes across tooling, training, or process
Own escalation and risk tradeoffs when quality, safety, or customer timelines are at risk, exercising sound judgment in high-pressure situations
Manage day-to-day relationships with BPO and data labeling partners
Partner with vendors on staffing models, headcount planning, efficiency improvements, and performance management across time zones
Review training materials, calibration processes, and reviewer feedback loops to ensure consistent, high-quality output at scale
Write, test, and iterate labeling and review instructions in partnership with Product and customers
Lead calibration processes with BPO partners to ensure consistent interpretation of guidelines and edge cases
Work closely with Product and Engineering on AI deployments that support Managed Services customers

What we offer

Offers Equity

Fulltime

Customer Success Manager

Service Delivery Managers are responsible for taking ownership of the relationsh...

Location

Norway

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Tenacious problem solver, will own issues until full resolution
Excellent communication skills, both written and verbal with great attention to detail
Strong rapport and relationship building skills with both internal departments and external customers
Strong negotiation skills
A good level of business awareness and commercial acumen with solid understanding of financial terminology
Ability to create wow / delighter moments with customers
Strong organizational, time management and prioritization skills
Able to take a creative approach to situations and problem solving
Typically 5 years relevant project management, customer service, account management or sales experience with 2 years of hosting experience
Technical certifications ITIL foundation certification/Prince 2 desirable but not essential

Job Responsibility

Building strong partnership relationships with customers
Manage support requests and co-ordinate Rackspace/Customer support teams to deliver within agreed timescales
Schedule customer maintenances and ensure appropriate quality checks have been completed
Manage customer projects and oversee maintenance schedules for on time delivery
Review service failures and produce incident reports when required
Validate, negotiate and process service credits
Produce and maintain service improvement plans
Manage contract renewal negotiations
Ensure appropriate documentation is in place for specific support requirements i.e. Device/Account level instructions
Organize and chair customer meetings

Fulltime

Contract Manager

Axis, part of Axis CLC, is a trusted property services specialist delivering res...

Location

United Kingdom , Uttlesford; Saffron Walden

Salary:

65000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrable success as a Contract Manager within the repairs and maintenance services
Excellent Commercial Knowledge
Excellent Management Skills (clients, subcontractors, Surveyors, Suppliers and schedulers) with clear, confident communication alongside the ability to motivate teams at all levels
IT literate
Full UK driving licence

Job Responsibility

Client & stakeholder management: To work in partnership with our clients to exceed operational and business expectations
Reporting: Monitoring and owning the financial aspects of each contract and reporting back on its progress, performance and profitability
People leadership: Manage a team of Contract Supervisors / Supervisors and liaise with Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for the mentoring and development of employees
Compliance: Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance
H&S Leadership: Monitor the quality, safety and possible environmental implications to promote a safety culture within your team
Quality/Material Management: Ensuring equipment used/ordered and manage the correct use of equipment to all reporting staff to ensure the accurate and correct capture of information is achieved

What we offer

25 days’ holiday + Bank Holidays
Long-service awards at key milestones
Perkbox (free coffees, cinema tickets, discounts & more)
1 paid volunteer day each year

Fulltime

Lead Clinical Pharmacy Technician

The Clinical Pharmacy Technician supervises a team of pharmacist(s), technician(...

Location

United States , Maple Grove

Salary:

15.85 - 25.50 USD / Hour

Thrifty White

Expiration Date

Until further notice

Requirements

Graduation from a high school or GED equivalent required
Must be age 18 to work as a technician
Current state certification and/or registration as a Pharmacy Technician (CPhT preferred) or willingness to complete required training and certification
Prefer one year experience in a similar position requiring leadership and clinical services knowledge
Prior community pharmacy experience strongly preferred
Strong communication skills with ability to engage and build rapport with patients and healthcare providers
Detail-oriented with excellent organizational and documentation skills
Comfortable using pharmacy technology platforms, clinical documentation systems, and data reporting tools
Willingness to receive Community Health Worker Training
Ability to read and converse fluently in English

Job Responsibility

Team Leadership: Provides a pharmacy atmosphere and excellent customer service to develop and maintain patient and employee loyalty
Welcomes partnership of management to leverage tools, reports, and processes to exceed sales goals
Leads team to meet and exceed financial goals including payroll, sales, and clinical service expectations
Leads team by modeling, coaching, and maintaining high standards in patient service
Leverages Regional Support Pharmacy Manager, Regional Support Pharmacist, and Senior Regional Support Pharmacist for personal and team development
Organizes and directs workflow
Provides professional services to customers by presenting a positive image of the pharmacy and store while leading by example
Manages pharmacy according to state, federal and company regulations to ensure compliance
Maintains clean, neat, and well-organized pharmacy
Develops and follows up on long term care (LTC) business through immediate communication and attention to the needs of the nursing homes, group homes and assisted living residences

What we offer

401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Fulltime

Instructional Services Partnership Manager

EdTech Jobs

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

Expiration:
February 27, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Instructional Services Partnership Manager

Managed Services Operations Specialist

Success Lead

Analyst/associate client services

Legal Secretary

AI Data Operations Lead

Customer Success Manager

Contract Manager

Lead Clinical Pharmacy Technician

Instructional Services Partnership Manager

EdTech Jobs

Location:United States

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 19, 2026

Expiration:February 27, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Instructional Services Partnership Manager

Managed Services Operations Specialist

Success Lead

Analyst/associate client services

Legal Secretary

AI Data Operations Lead

Customer Success Manager

Contract Manager

Lead Clinical Pharmacy Technician

Location:
United States

Category:
Sales

Contract Type:
Not provided

Job Posted:
February 19, 2026

Expiration:
February 27, 2026