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Instructional Senior Designer

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Air Canada

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Location:
Canada , Dorval

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Instructional Senior Designer is responsible for leading the design and development of learning programs that support business objectives and are aligned with Air Canada’s strategic ambition to become a global top-ten airline in everything we do. This role requires a strong passion for supporting people in their development and providing employees with outstanding learning programs and opportunities to enhance their skills.

Job Responsibility:

  • Consult with business units to identify organizational learning objectives
  • Apply instructional design models, learning theories and creativity to design effective learning programs
  • Conduct Train-the-Trainer workshops to qualify instructors to deliver training
  • Ensure quality by adhering to sound adult learning principles
  • Select and incorporate technologies that support learning resources and assessments
  • Guide subject matter experts in the design and development of learning programs
  • Choose appropriate learning strategies and media that support learning outcomes
  • Consult, guide, and project management deliverables throughout the learning design phases while engaging with both internal and external stakeholders as required
  • Maintain broad industry knowledge and understanding of marketplace trends to develop best-in-class learning solutions
  • Travel within Canada or the USA to support training design activities
  • Support cross-functional training team initiatives

Requirements:

  • Masters in Education, Curriculum Design or Educational Technology preferred
  • 5+ years of experience in a senior instructional design role
  • 2+ years in learning consulting roles
  • 3+ years in a customer-oriented role in the airline, hospitality or service industries
  • Strong interpersonal communication skills
  • Demonstrated ability to leverage both creativity and instructional design theory to create innovative and effective learning programs
  • High adaptability and the ability to work with ambiguity
  • Willingness and ability to travel on short notice for various periods (up to 20% of the time)
  • Sound knowledge of instructional systems design and instructional design models
  • Excellent oral and written communication skills in English (French is an asset)
  • Excellent knowledge of technology required to enable effective online, leader-led, social, virtual, and mobile learning experiences
  • Ability to work under pressure, assess priorities and manage strict deadlines
  • Capable of offering creative designs for blended learning environments incorporating both synchronous and asynchronous options
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
  • Candidates must be eligible to work in the country of interest

Nice to have:

  • Previous experience in a corporate setting is an asset
  • Previous facilitation experience is an asset
  • Certificate in project management or change management is a definite asset
  • French is an asset

Additional Information:

Job Posted:
January 15, 2026

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