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We’re seeking an Instructional Designer to create engaging, scalable training content for both our internal teams and external Expert Contributor (EC) network. You’ll build foundational learning materials that enable GTM, Delivery, and EC communities to excel in their roles. This is a hands-on role focused on content creation, course development, and producing didactic materials that drive knowledge retention and performance.
Job Responsibility:
Develop comprehensive curricula and role-based training programs for Snorkel’s GTM, Delivery, Product Operations teams and our Expert Contributor network
Design and produce modular, self-paced multimedia content, including videos, screencasts, animations, and interactive learning modules, alongside practical job aids
Create realistic case studies and simulations from customer engagements, and write clear, concise instructional copy to support competency acquisition across teams
Storyboard learning experiences and strategically organize content for maximum discoverability and accessibility
Establish a systematic process for gathering feedback, analyzing usage data, and regularly updating training materials for continuous improvement and relevance
Requirements:
5+ years of professional instructional design experience with a portfolio demonstrating diverse content and a track record of measurable outcomes, preferably in tech/SaaS environments
Ability to think long-term (strategic vision) while delivering short-term value (MVP mindset)
Strong grasp of adult learning principles, cognitive load theory, and various instructional design models (ADDIE, SAM, Backward Design), coupled with proficiency in task analysis and breaking down complex information
Expert in designing for both declarative knowledge and procedural skill development, writing measurable learning objectives, creating clear and concise instructional content, and translating technical jargon
Skilled in scripting video narration, storyboarding, using e-learning authoring tools (Articulate Storyline, Rise 360), designing visually clean presentations, and creating engaging, interactive learning experiences, including microlearning
Ability to conduct needs assessments, analyze learning data, diagnose performance gaps, determine appropriate training solutions, and understand optimal modality usage
Strong project management skills, including scoping, estimating, meeting deadlines, managing multiple projects, and maintaining organized content
Nice to have:
Knowledge of AI/ML concepts or ability to rapidly learn technical domains
Basic graphic design capabilities for creating diagrams, process flows, and visual aids
Understanding of SCORM, xAPI, or other e-learning technical standards
What we offer:
medical
dental
vision
401(k)
equity compensation in the form of employee stock options
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