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Instructional Designer I

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Job Description:

The Instructional Designer will contribute to company and team success by identifying and documenting learning needs and creating a plan for the creation or update of engaging training meet these needs. They will initiate and manage all phases of the instructional content creation process for all lines of business within the company.

Job Responsibility:

  • Organizes and leads meetings with Subject Matter Experts (SMEs) to identify, understand and document learning needs
  • Develops clear Key Learning Points (KLPs) based on identified learning needs and objectives
  • Creates targeted questions that align with learning objectives
  • Translates learning objectives into a detailed storyboard
  • Ensures that the storyboard aligns with instructional goals and quality standards
  • Collects and manages media and learning assets required for content development
  • Crafts the final script
  • Researches questions regarding content accuracy upon request
  • Proactively researches impact of business changes on learning materials
  • Maintains ongoing communication with leadership throughout each topic project
  • Accurately documents work processes and decisions for future reference
  • Regularly updates training course images, scripts, and materials
  • Periodically audits and updates files to ensure accuracy
  • Creates and champions process improvements
  • Collaborates and consults with various SMEs and teams
  • Recommends enhancements to the learning experience
  • Works with training metrics team to ensure learning objectives are being met
  • Assists with strategic planning of topic documentation and tracking mechanisms
  • Reviews requested edits
  • Participates in audio recording, video productions, or photo shoots
  • All other duties as assigned

Requirements:

  • 3-5 years’ of operational experience with O’Reilly stores and distribution centers
  • Exceptional written and verbal communication skills
  • Strong documentation skills
  • Excellent human relations skills
  • Self-motivated, organized, accurate detail-oriented, and able to work both independently and collaboratively
  • Proficient in Microsoft Office Suite
  • Knowledge of O’Reilly operations, policies, and procedures

Nice to have:

  • Bachelor's Degree or equivalent experience
  • Course credit or a degree in instructional design, education/teaching, training, management, organizational communications, psychology, or a related field
  • Knowledge / understanding of Adobe Creative Suite, multimedia production, graphic design, or other development software
  • Experience with e-Learning course development tools, such as Articulate or similar platforms
  • Fluency in Spanish or French languages (written and spoken)
What we offer:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

Additional Information:

Job Posted:
March 10, 2026

Employment Type:
Fulltime
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