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We are looking for a Content Developer with instructional design expertise to support critical internal projects on the Employee Relations (ER) team.
Job Responsibility:
Work with global teams to determine content needs and audiences -creating consistency, structure, and organization for content delivery, leveraging our client’s style guides
Write, edit, proofread, and revise various types of high-quality content like quick-reference guides, communication templates, playbooks, and procedures across 3 high-priority projects to help internal teams understand the steps and expectations for service delivery
Collaborate with subject matter experts (SMEs) to produce cohesive and accurate content
Apply instructional design principles to structure content for maximum comprehension and retention
Partner with project managers to develop and manage a content calendar and key content deliverables
Review and synthesize feedback from project stakeholders and leaders on content. Manage the content approval process with guidance from ER project teams
Publish (or hand off) final content to publishers
Develop and manage the approval process for training material for different internal audiences, including but not limited to creating trainer guides, scripts and answer keys
Requirements:
3-5 years professional experience with content development, technical writing or a related field
Strong writing, editing and storytelling skills with a portfolio of work
Excellent written and verbal communication skills, including demonstrated experience adapting content to corporate style guides
Ability to work independently, execute multiple deliverables and tasks simultaneously and cut through ambiguity
Highly detail-oriented, organized, and accountable
Self-starter who thrives with independence while contributing to team goals
Proficiency in Keynote and/or web-based learning systems
Proficiency with Mac OS and Mac-based productivity tools
Has flexibility to work with teams after hours internationally when requested (occasional)
Nice to have:
Skilled in instructional design is a plus
Solid grounding in adult learning principles and ability to apply them in practice, is a plus
Experience in training and content development for an HR organization, is a plus
What we offer:
W2, weekly pay, benefits, 401k w/ match
subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match