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Instructional Design Manager

· Job Posted June 09, 2026
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Job Responsibility

  • Lead the instructional design function and ensure the development of effective, practical, and high-quality learning solutions
  • Manage and guide the work of the Instructional Designer and the Solution Assembler
  • Assign priorities, follow up on progress, review deliverables, and ensure timely completion of instructional design and material assembly tasks
  • Design or oversee the design of customized learning solutions based on client needs, business objectives, audience profile, and required competencies
  • Translate client needs and Business Growth input into clear program outlines, learning journeys, methodologies, and practical learning activities
  • Oversee the development and customization of training material, including presentations, facilitation notes, participant material, exercises, case studies, role plays, assessments, tools, and job aids
  • Ensure that training material is clear, accurate, engaging, trainer-ready, and aligned with the company's quality standards
  • Review and approve assembled material, including outlines, presentations, handouts, manuals, tools, surveys, translated material, visuals, and updated program files
  • Ensure proper organization, updating, and version control of learning material, program files, and the company's Solution Architect library
  • Ensure that newly developed or customized material is properly transferred to trainers, facilitators, and technical advisors
  • Conduct or supervise knowledge transfer sessions, technical briefings, focus groups, and workshops for trainers/facilitators when needed
  • Support Business Growth in client meetings, needs analysis discussions, proposal development, and technical presentations when required
  • Provide technical input to ensure proposed learning solutions are relevant, practical, and aligned with client requirements
  • Coordinate with internal stakeholders, including Business Growth, Supply Chain, Operations, Marketing, and facilitators, to ensure smooth preparation and delivery of training material
  • Review and improve existing programs based on client feedback, trainer feedback, quality observations, and changing business needs
  • Coach and develop direct reports to improve their instructional design, material assembly, communication, and stakeholder management capabilities

Requirements

  • Bachelor’s degree in Education, Business, Human Resources, Instructional Design, Communication, or any relevant field from a reputable university
  • 5+years of experience
  • Proven experience in instructional design, learning solution design, training content development, or corporate learning and development
  • Previous experience in guiding or supervising team members is preferred
  • Strong understanding of instructional design principles, adult learning, and workplace learning
  • Excellent writing, editing, and communication skills in both English and Arabic
  • Ability to understand client needs and translate them into clear learning objectives, program outlines, and practical training solutions
  • Ability to develop and review training material, including presentations, facilitation notes, participant material, activities, case studies, assessments, tools, and job aids
  • Good business sense and ability to understand field requirements, client context, and professional development needs
  • Strong planning and organizing skills with the ability to manage multiple projects, deadlines, and stakeholders
  • Good presentation and client-facing skills
  • High attention to detail, content accuracy, logical flow, and quality standards
  • Experience in sales, customer experience, leadership, service, or soft skills training is a plus
  • Familiarity with design or presentation tools such as PowerPoint, Canva, InDesign, Illustrator, Prezi, or similar tools is a plus

Nice to have

  • Experience in sales, customer experience, leadership, service, or soft skills training is a plus
  • Familiarity with design or presentation tools such as PowerPoint, Canva, InDesign, Illustrator, Prezi, or similar tools is a plus
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