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Provide operational and customer support for lifecycle tasks for institutional trades
Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
Assist in gathering data to support resolution of issues
Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Requirements:
6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Requires Minimum of 6 Months of experience into Client Onboarding Operations, Exchange Traded Derivatives and/or OTC Derivative system support. The candidate is also required to have a minimum of 3+ years of experience in working with various Client accounts builds into internal systems including various mapping exercises as well as ensuring all data processed is complete and accurate. Utilizing the Calypso, GMI & Broadridge and any other similar system. Individual must research and resolve issues pertaining to Trade, Product, cash payments, customer, pricing, collateral management, credit, general ledger reconciliation.
Nice to have:
Owning onboarding a new opportunity end to end including relationship management, request management and delegation to downstream partners
Knowledge about building Client Accounts (Clearing, Execution and Allocations accounts), setting up of Trading books and Reconciliations
Working with onshore Client Data teams to effectively manage an onboarding request
Communicating the status to internal stakeholders
Identifying opportunities to improve the process through partnership with other teams
Management of client connectivity, Trade set-up and configuration processes
Providing feedback to continually improve the process
Assist with balancing team work load
Identify issues with the process, create and drive a solution
Develop and maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas
The candidate will be responsible for completing UAT testing related to projects that impact the group
Implementing new products and operational processes related to the Derivatives Clearing System
Responsible for developing workflow, system configuration and static data within the front and back office system
Foster team relationships with peers and outside vendors that regularly interact with the department to effectively accomplish the team’s goals
Maintain Derivatives System Solution group procedures ensuring they are up to date incorporating the most recent industry specific best practices for Derivatives Clearing
Determine process improvements, efficiencies and cost saving initiatives that will enhance the performance of the group
Manage Clearing House and Vendor relationships as it relates to Derivatives Clearing System Solutions
Work as part of project teams to implement new processes and improvements as needed