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Institutional Investment Operations Associate

India, Bengaluru · Job Posted May 28, 2026
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Job Description

Wells Fargo is seeking an Institutional Investment Operations Associate

Job Responsibility

  • Provide operational and customer support for lifecycle tasks for institutional trades
  • Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
  • Assist in gathering data to support resolution of issues
  • Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Requirements

  • 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Work closely with Client Facilitation team to complete the smooth onboarding of clients
  • Gather client documentation from public sources or via the Front Office
  • Review and validate customer information to ensure adherence to Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements
  • Upload data and client documentation into the CIP/CDD onboarding workflow tool and/or System of Record
  • Escalate to CIB Heightened Customer Risk Team / 2nd Line of Defense Compliance teams for review and approval, where required
  • Coordinate onboarding cases through the various internal stakeholder teams
  • Maintenance and enhancement of governance documents (e.g. Process flows and procedures)
  • Work with Governance and Compliance teams to implement changes to policies and procedures
  • Deliver timely and accurate Management Information system information for Operations management
  • Reviewing and validating customer information to ensure adherence to Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements
  • Providing AML guidance and escalation to LOB stakeholders for complex accounts and relationships
  • Coordinating and managing day-to-day evaluation of AML risks throughout customer lifecycle process
  • Updating procedures related to BSA / AML program
  • Documenting process improvements and creating / managing action plans
  • Participating in projects and initiatives to identify, assess, and mitigate BSA/AML risk in business activities

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