Institutional Investment Operations Associate

• Be responsible for the accurate and timely product set up, maintenance, and exception management processing for all product reference data asset classes including fixed income (agency, corporate, mortgage backed, sovereign, structured products, etc.) equities and listed derivative data globally
• Work in a fast-paced environment, be able to multi-task and prioritize your daily workload to meet tight deadlines and close out all daily tasks on time and ensure proper and timely escalation when issues arise
• Every team member is responsible for managing risk, maintaining procedures, continually looking for process improvement opportunities that create operational efficiencies that will improve client service and/or reduce risk
• Actively steward our security master data and provide high quality client service support to investigate, manage data life cycle events that impact the products we support
• Ability to analyze complex issues raised by our data partners and consumers, collaborate across multiple teams, identify the root cause, and propose both tactical and strategic solutions to solve these issues
• Research and resolve proactive data exceptions from various control processes and ensure timely corrections are made in our Security Master and/or Broadridge systems (e.g. interest/accrual breaks, vendor reconciliations, etc.)
• Excellent communication skills needed to build and maintain strong relationships with our business partners to ensure all daily functions are completed in a timely and accurate manner, and provide SME support for all regulatory or business needs that arise (e.g. teams include Front Office Sales and Trading, Syndicate Ops, Middle Office teams, Clearance, Settlements, Asset Serving, Market Risk, Technology, Tax Operations, Finance)
• Analyze large data sets leveraging various technologies (e.g. SQL, Excel, Alteryx, Tableau, etc.) to solve complex issues, help drive business requirements for Tech enhancements that will drive transformational change in our space to better serve our clients, increase scalability to support business growth, and meet changing regulatory requirements

6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Sound knowledge and understanding of financial markets and securities
• Proficient in Microsoft Office skills with advanced Excel skills
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking and prioritizing skills
• Ability to work in a fast-paced deadline driven environment
• Ability to take on a high level of responsibility, initiative, and accountability
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department
• Ability to develop and manage business relationships
• Ability to develop partnerships and collaborate with other business and functional areas
• Sound time management skills and ability to meet deadlines
• Ability to dissect technical problems, analyze data, and recommend potential solutions
• Outstanding problem solving and decision-making skills
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Experience and/or knowledge of Security Master reference data systems
• Experience with Broadridge applications including Impact, GLOSS, and BPS
• Experience working with market data vendor reference data solutions including Bloomberg, Refinitiv, S&P, ICE Data Services, Six Financial