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Institute Chief Operating Officer

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Sisters of Mercy of the Americas, Inc.

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Location:
United States, Silver Spring

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Institute Chief Operating Officer (ICOO) is responsible for the overall administration, management, and organizational planning for the Sisters of Mercy of the Americas, Inc., in collaboration with the President and ILT. The ICOO works closely with the Institute Chief Financial Officer on management of financial resources, financial planning and operations for the long-term sustainability of the Institute to ensure the Institute can provide for the lifetime support of the Sisters. The ICOO acts as an advisor and thought partner to leadership in matters relating to assigned areas of responsibility, other departments, and related corporations; and is responsible for the development and implementation of operational policies and processes subject to approval by leadership. The ICOO has responsibility for administrative oversight and direction of key departments including Finance, Association, Justice Communications, Climate and Sustainability, Administrative Support Services, Human Resources, Advancement, Institute Office of Ministry, Archives, Real Estate, Anti-Racism and Racial Equity, Meeting Coordination, and Administration. The ICOO oversees 18 direct reports, a total of 800 employees in 22 states and Guam, and an operating budget for FY23 totaling $160.6 million. The ICOO also works with 14 Institute Ministers who have responsibilities delegated by the ILT to ensure the life and work of the Sisters flourishes. As the primary administrative layperson within the organization, the ICOO has a systemic view of the entire organization with responsibility for integrating functions, helping to build a sense of community within a distributed organization, promoting an organizational culture that reflects the mission and values of the Sisters of Mercy, and ensuring that administrative decisions support Mercy values and Critical Concerns.

Job Responsibility:

  • Overall administration, management, and organizational planning for the Sisters of Mercy of the Americas, Inc., in collaboration with the President and ILT
  • works closely with the Institute Chief Financial Officer on management of financial resources, financial planning and operations for the long-term sustainability of the Institute
  • acts as an advisor and thought partner to leadership in matters relating to assigned areas of responsibility, other departments, and related corporations
  • responsible for the development and implementation of operational policies and processes subject to approval by leadership
  • has responsibility for administrative oversight and direction of key departments including Finance, Association, Justice Communications, Climate and Sustainability, Administrative Support Services, Human Resources, Advancement, Institute Office of Ministry, Archives, Real Estate, Anti-Racism and Racial Equity, Meeting Coordination, and Administration
  • oversees 18 direct reports, a total of 800 employees in 22 states and Guam, and an operating budget for FY23 totaling $160.6 million
  • works with 14 Institute Ministers who have responsibilities delegated by the ILT to ensure the life and work of the Sisters flourishes
  • has a systemic view of the entire organization with responsibility for integrating functions, helping to build a sense of community within a distributed organization, promoting an organizational culture that reflects the mission and values of the Sisters of Mercy, and ensuring that administrative decisions support Mercy values and Critical Concerns

Requirements:

  • Minimum of a Bachelor’s degree in Business Administration, Finance, or related field with a master’s degree in Business Administration or related discipline preferred
  • at least 10 years of experience in an executive management position with a strong operations background and supervisory responsibilities
  • previous experience in human resources, healthcare, and/or budget management is required
  • experience with an organization that has gone through significant transition would be desirable
  • demonstrated leadership skills and the ability to think conceptually and strategically
  • the ability to manage effectively in a distributed environment and to mentor, motivate, and support employees
  • the ability to communicate complex information effectively, both orally and in writing
  • the capacity to work in a highly collaborative, consensus-driven environment and to work effectively as a member of a team
  • strong personal integrity along with a strong service mission orientation
  • understanding and support for the mission and values of the Sisters of Mercy and commitment to help the Sisters carry out their mission

Nice to have:

Experience with an organization that has gone through significant transition

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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