Instant Ticket Specialist Job at Brightstar Lottery (Austin)

Remote Engineer

The Service Delivery Client Engineering - Remote Engineer (L1) is an entry level...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Knowledge of networking concepts and protocols, such as TCP/IP, DNS, DHCP, VLANs, routing, switching, video conferencing, and collaboration tools
Familiarity with end-user computing technologies, including Windows and macOS operating systems, hardware troubleshooting, software applications, mobile devices, and printer configurations
Proficiency in using network monitoring and troubleshooting tools, collaboration platforms, remote desktop tools, and incident ticketing systems
Displays problem-solving and analytical skills with the ability to think logically and troubleshoot issues effectively across multiple IT domains
Good customer service orientation, with the ability to communicate technical concepts to non-technical users in a clear and concise manner
Ability to prioritize and manage multiple tasks, work under pressure, and meet deadlines in a fast-paced environment
Effective teamwork and collaboration skills, with the ability to work closely with cross-functional teams and stakeholders
Basic experience in a service desk or helpdesk role, providing support in multiple IT towers, including networking, collaboration, and end-user computing

Job Responsibility

Serves as the initial point of contact for end-users seeking technical assistance in the areas of networking, collaboration tools, and end-user computing
Provides prompt and efficient troubleshooting and support for incidents and service requests related to networking issues, such as network connectivity, DNS, DHCP, IP addressing, wireless connectivity, and network equipment configurations
Resolves collaboration-related issues, including but not limited to email systems, video conferencing platforms, instant messaging tools, and document sharing applications
Addresses end-user computing problems encompassing operating systems, hardware, software applications, printers, and mobile devices
Utilizes appropriate tools, techniques, and remote access software to diagnose and resolve technical issues across the networking, collaboration, and end-user computing domains
Follows established procedures, guidelines, and best practices to deliver timely and accurate resolutions to end-users' problems
Documents all incidents, service requests, and actions taken in the service desk ticketing system, ensuring detailed and accurate records
Escalates complex or unresolved issues to level 2 or higher-level engineers or specialised teams, providing comprehensive information and analysis
Collaborates with other IT support teams, including networking, collaboration, and end-user computing specialists, to resolve cross-functional issues and contribute to problem resolution
Monitors network performance, conduct routine maintenance tasks, and apply patches and updates to network infrastructure and collaboration tools as required

Fulltime

Relief Sales Representative I

Territories are Marion and Hamilton counties. Candidate must live in or w/i 30 m...

Location

United States , Statewide

Salary:

39848.00 USD / Year

Brightstar Lottery

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, marketing, or a related field from a four-year college/university or equivalent combination of education and successful work experience
A minimum of three (3) years of experience in retail or wholesale route sales
Must be able to speak clearly and persuasively with strong interpersonal skills
Effective time management and organizational skills
Proficiency in Word, Excel, and PowerPoint
Must be able to lift and carry up to 50 pounds
Must be willing and able to work flexible hours, potential weekend activities when needed
Extensive day time travel is required
an overnight stay may be occasionally warranted
Must possess the ability to understand lottery transactions and how the lottery operates

Job Responsibility

Responsible for covering open territories due to vacancy, vacation, extended leave, personal time off and/or any other reason a territory could be vacated
Provides administrative and warehouse support for Hoosier Lottery offices and offsite storage facilities on an as needed basis, including organizing and distributing Point of Sale, and managing instant ticket returns
Aids in the collection of necessary paperwork required for new retailers, renewals, change of ownerships and terminations, as directed by the Division Licensing Specialist
Supports when necessary with retail resets, new store set-ups, terminations, and change of ownerships
Assists in the development of detailed execution plans and promotional programs to grow sales within the District
Provides training on Hoosier Lottery products, equipment, and sales best practices for all retailers
Assists with collection and delivery of all Hoosier Lottery inventory, property, and equipment
Establishes and maintains effective working relationships with both internal and external customers
Upholding the Retailer Lottery Contract policies and procedures
Performs other related tasks as assigned

What we offer

401(k) Savings Plan with Company contributions
health, dental, and vision insurance
life, accident, and disability insurance
tuition reimbursement
paid time off
wellness programs
identity theft insurance

Fulltime

Relief Sales Representative I

The Relief Sales Representative provides support for the District Sales team by ...

Location

United States , IN Statewide

Salary:

39848.00 USD / Year

Brightstar Lottery

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, marketing, or a related field from a four-year college/university or equivalent combination of education and successful work experience
A minimum of three (3) years of experience in retail or wholesale route sales
Must be able to speak clearly and persuasively with strong interpersonal skills
Effective time management and organizational skills
Proficiency in Word, Excel, and PowerPoint
Must be able to lift and carry up to 50 pounds
Must be willing and able to work flexible hours, potential weekend activities when needed
Extensive day time travel is required
an overnight stay may be occasionally warranted
Must possess the ability to understand lottery transactions and how the lottery operates

Job Responsibility

Responsible for covering open territories due to vacancy, vacation, extended leave, personal time off and/or any other reason a territory could be vacated
Provides administrative and warehouse support for Hoosier Lottery offices and offsite storage facilities on an as needed basis, including organizing and distributing Point of Sale, and managing instant ticket returns
Aids in the collection of necessary paperwork required for new retailers, renewals, change of ownerships and terminations, as directed by the Division Licensing Specialist
Supports when necessary with retail resets, new store set-ups, terminations, and change of ownerships
Assists in the development of detailed execution plans and promotional programs to grow sales within the District
Provides training on Hoosier Lottery products, equipment, and sales best practices for all retailers
Assists with collection and delivery of all Hoosier Lottery inventory, property, and equipment
Establishes and maintains effective working relationships with both internal and external customers
Upholding the Retailer Lottery Contract policies and procedures
Performs other related tasks as assigned

What we offer

401(k) Savings Plan with Company contributions
health, dental, and vision insurance
life, accident, and disability insurance
tuition reimbursement
paid time off
wellness programs
identity theft insurance

Fulltime

Creative Design Specialist

As a Creative Design Specialist (CDS), you’ll develop and produce high‑quality i...

Location

United States , Lakeland

Salary:

31096.00 - 67486.00 USD / Year

Brightstar Lottery

Expiration Date

Until further notice

Requirements

2–7 years of experience in graphic design, printing, prepress, or related fields (level‑dependent)
Strong proficiency in Adobe Illustrator and Photoshop
Working knowledge of digital prepress, print layouts, and production workflows
Proficiency with Microsoft Office (Teams, Word, Excel, Outlook)
Excellent attention to detail, communication skills, and ability to follow structured processes
Able to meet deadlines and manage multiple priorities
Ability to read, write, and communicate effectively in English is required

Job Responsibility

Create instant ticket art, supporting graphics, inserts, and marketing materials
Develop design concepts aligned with client goals, brand standards, and legal requirements
Prepare accurate, press‑ready files that meet manufacturing specifications and prepress standards
Produce working‑paper art pages, ticket backs, and support layers in required file formats
Partner with Account Services, Sales, and Prepress to ensure design accuracy, smooth file handoff, and timely revisions
Collaborate with fellow designers to maintain consistency, efficiency, and production optimization
Participate in special projects and support international design needs as assigned
Review designs to ensure all required content is present, accurate, and compliant with manufacturing guidelines
Edit and refine bitmap files for clarity, quality, and consistency
Verify that artwork meets technical requirements and is fully press‑ready

What we offer

401(k) Savings Plan with Company contributions
health, dental, and vision insurance
life, accident, and disability insurance
tuition reimbursement
paid time off
wellness programs
identity theft insurance

Fulltime

Customer Experience Specialist

DentalMonitoring is a rapidly expanding MedTech scale-up. Our SaaS monitors and ...

Location

United States , Austin

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent job experience (2+ years of Customer Service experience in a call center environment)
Capacity to work under pressure, organize and prioritize responsibilities to ensure the most critical issues are prioritized
Self-sufficient with effective and professional communication skills
Strong attention to detail
Excellent interpersonal, editorial and analytical skills
Ability to think independently and make decisions applicable to the success of the customer and team
Role requires availability during the 10:00 AM–7:00 PM Central Time (CST) shift.

Job Responsibility

Handle support tickets and incoming customer support chats/calls/emails
Expedite issues & communicate outcomes with our customers
Collaborate with the Implementation Team to onboard new accounts
Partners with internal departments to handle all technical and support questions to resolve customer issues
Utilize multiple forms of communication to both internal and external customers, including but not limited to telephone, e-mail, and instant messaging
Facilitate and coach the customer on best practices and new feature releases
Alert the customers when modified protocol edits are necessary
Communicate with internal departments and external customers via multiple forms of communication including but not limited to telephone, email and instant messaging in a timely and accurate fashion
Collaborate with Customer Support team to provide consultation, training and solutions to under performing accounts
Update support procedures as needed for internal departments

What we offer

Medical, Dental, and Vision Insurance
Short-Term & Long-Term Disability
Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
Basic and Supplemental Life Insurance
Accident, Indemnity, and Critical Illness Coverage
401(k) Retirement Plan
Paid Time Off (PTO) and Company Holidays
Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
Everyone is committed to supporting your professional development
We place significant importance on the quality of work-life balance

Fulltime

Job Maps Management Specialist

Location

Poland , Wrocław

Salary:

Not provided

AmRest

Expiration Date

Until further notice

Requirements

Minimum 1 years’ experience in a similar position
Communicative level of English
Excellent knowledge of MS Office
Diligence and attention to details
Ability to plan and manage work
Experience in working in an international environment.

Job Responsibility

Manage and maintain global Job Descriptions and Job Maps, ensuring accuracy, consistency, and alignment with the organization’s structure and business model
Apply and support global job mapping standards and methodology across brands, functions, and countries
Act as a partner and subject‑matter expert for HR teams and business stakeholders regarding Job Maps, role scopes, and job titles
Ensure alignment between Job Maps and the Global Job Titles Matrix, providing guidance on correct job title usage
Monitor the quality, completeness, and adoption of Job Maps
Maintain Job Descriptions and position data in HR systems (e.g. SyncPeople), ensuring data accuracy and regular updates
Support job architecture projects and rollouts and contribute to related communication and training materials.

What we offer

Stable employment under an employment contract in a global organization
Annual bonus - up to 10% of gross annual earnings
Work in a hybrid / remote model
Personalized benefits package: discounts to our cafes and restaurants, private medical care, Multisport card and much more
A friendly atmosphere in an international and fast growing Team.

Fulltime

Front Desk Coordinator

Front Desk Coordinator Are you an organized detail oriented with excellent commu...

Location

United States of America , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or administrative support role preferred
Strong communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency with office technology and Microsoft Office Suite

Job Responsibility

Greet visitors, clients, and team members with professionalism and warmth
Answer and route incoming calls
manage messages and inquiries
Maintain reception area and conference room schedules
Handle mail, deliveries, and office supply inventory
Assist with administrative tasks, data entry, and special projects
Collaborate with staff to support internal communication and workflow

What we offer

Competitive compensation and benefits
Collaborative, welcoming work culture
Opportunities for skill development and career growth
Exposure to multiple departments and business operations
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales and Customer Service Representative

A growing mid-size organization is seeking a results-driven Sales & Customer Ser...

Location

United States of America , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
Proven ability to meet or exceed sales targets
Strong communication and negotiation skills
Highly motivated, competitive, and results-oriented
Proficiency in Microsoft Office
CRM experience (Salesforce, HubSpot, etc.) preferred
Ability to multitask in a fast-paced, team-oriented environment

Job Responsibility

Proactively engage with prospective and existing customers to generate sales and meet revenue targets
Identify upsell and cross-sell opportunities to grow account value
Manage the full sales cycle, from initial outreach through order placement and follow-up
Build and maintain strong client relationships to drive repeat business and long-term partnerships
Handle customer inquiries, resolve issues, and ensure a positive customer experience
Process orders, prepare quotes, and provide product or service recommendations
Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
Track performance against sales goals and report on activity and results

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Select Country

Instant Ticket Specialist

Job Description

Job Responsibility

Requirements

What we offer

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