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Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.
Job Responsibility:
Responsible for performing a variety of duties for assigned retailers including sales support and the promotion of positive retailer relations
Maintains knowledge of diverse instant ticket portfolio that features 80-90 product launches per year and supports over $8,000,000,000 in annual sales
Communicates with the field sales force daily to assist with the growth in sales of the instant product by providing product information and inventory insight customized to the retailer level
Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the products’ sale potential
Reviews and processes incoming ticket orders from sales representatives and retailers
Provides support for key account installs and key account changes of ownership
Monitors sales and inventories for lottery promotions
Maintains knowledge of policies and procedures around instant ticket transactions and effective management of inventory at retail
Educates retailers on instant ticket policies and procedures as necessary
Works with retailers in troubleshooting and correcting instant ticket pack issues
Provides support to lottery agents as needed
Requirements:
Associates Degree or equivalent work experience
1-2 years of work experience preferably in a sales support or customer-focused role