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Instant Ticket Specialist

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Brightstar Lottery

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Location:
United States , Austin

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Category:
Sales

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Contract Type:
Not provided

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Salary:

29100.00 - 49500.00 USD / Year
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Job Description:

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.

Job Responsibility:

  • Responsible for performing a variety of duties for assigned retailers including sales support and the promotion of positive retailer relations
  • Maintains knowledge of diverse instant ticket portfolio that features 80-90 product launches per year and supports over $8,000,000,000 in annual sales
  • Communicates with the field sales force daily to assist with the growth in sales of the instant product by providing product information and inventory insight customized to the retailer level
  • Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the products’ sale potential
  • Reviews and processes incoming ticket orders from sales representatives and retailers
  • Provides support for key account installs and key account changes of ownership
  • Monitors sales and inventories for lottery promotions
  • Maintains knowledge of policies and procedures around instant ticket transactions and effective management of inventory at retail
  • Educates retailers on instant ticket policies and procedures as necessary
  • Works with retailers in troubleshooting and correcting instant ticket pack issues
  • Provides support to lottery agents as needed

Requirements:

  • Associates Degree or equivalent work experience
  • 1-2 years of work experience preferably in a sales support or customer-focused role
  • Proficiency in Microsoft Office Applications
What we offer:
  • 401(k) Savings Plan with Company contributions
  • health, dental, and vision insurance
  • life, accident, and disability insurance
  • tuition reimbursement
  • paid time off
  • wellness programs
  • identity theft insurance

Additional Information:

Job Posted:
February 08, 2026

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