Installer Service Manager Job at O'Reilly Auto Parts (Midland)

Service Management Service Manager

Negotiate and finalize service agreement and SOWs. Objectively estimate the work...

Location

India , Noida, Uttar Pradesh

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

B Tech /MCA
Total Experience Expected: 10-14 years

Job Responsibility

Negotiate and finalize service agreement and SOWs
Objectively estimate the work, resources, and cost required for contractual/bid requirements
Manage delivery in line with the contract and service agreement and to the agreed costs and budget to ensure achievement of the agreed margin
Identify and apply appropriate services delivery models to optimize costs
Ensure certainty of outcome through monitoring of budgets, service level performance, service status, quality control measures and management of risks, issues and changes
Identify automation and industrialization ideas to bring efficiency, accuracy and cost reduction in the delivery
Lead transition and transformation activities
Win additional business, penetration in new areas, support business development activities
Identify and drive Digital transformation activities
Develop and document standards, policies, procedures, services plans and key performance metrics that support the continual improvement

Fulltime

Service Manager

Location

United States , Town of Wilmington

Salary:

100000.00 - 135000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, managing technicians, etc.)
Minimum of three (3) years of management experience in electronic security, service or related industry
Minimum of three (3) years of experience in Project Management, Client Management, Engineering, or as a Senior Field Technician (techniques & tools) or equivalent
Ability to travel up to 20% in a designated region
Possess the ability to remotely troubleshoot technical electronic and software-based issues
Proficient with MS Office Suite (Teams, Excel, Outlook, PowerPoint, Project, SharePoint, and Word)
Possess a technical acumen, along with analytical and decision-making skills
Self-motivated with the ability to motivate and influence others
Ability to establish and maintain effective working relationships with both internal and external customers

Job Responsibility

Effective leadership skills with the ability to build strong relationships internally with all level of the organization, as well as mange challenging service delivery timelines, and represent the organization during customer site visits and job walks
Foster collaboration and maintain strong interdepartmental relationships between installation, service, and sales teams, to include install-to-service turnovers
Supervise all service engagements, retention efforts, and technician performance in assigned areas, escalating issues as needed
Plan, organize, schedule, and manage daily service activities, providing technical guidance and support to staff, including oversight of field-based job walks
Support building an effective service organization focused on customer satisfaction, growth and strong field presence through customer engagement
Maintain and monitor customer communication, conduct site visits as needed, and quickly resolve issues, concerns or complaints, while escalating appropriately to leadership
Communicate directives and enforce compliance with policies, safety standards and service level agreements, while managing schedules to meet contract requirements
Promote new service contracts while supporting operational alignment, business growth, and customer engagement through site visits

What we offer

Pay: $100,000 - $135,000 annually + 20% bonus potential + company vehicle + gas card
Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

HVAC Service Manager

Bemana is recruiting a HVAC Service Manager in Gypsum, CO to join the team of an...

Location

United States , Gypsum

Salary:

100000.00 - 130000.00 USD / Year

Bemana

Expiration Date

Until further notice

Requirements

5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred)
2+ years of experience managing technicians or field teams
Proven experience analyzing and managing KPIs and department performance metrics
Prior field experience as a technician or installer
Strong leadership, coaching, and communication skills
Excellent problem-solving and organizational abilities

Job Responsibility

Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met
Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability
Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets
Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency
Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management
Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence

What we offer

Company vehicle
Various medical, dental & vision plans, including 100% employer covered options for you
401(k) with a company match up to 3.5%
100% Company paid long & short-term disability and life insurance
Flexible spending accounts for health and dependent care
Training and Career Growth
Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
Bonus

Fulltime

Installer Service Specialist

The Installer Service Specialist is an experienced and technical parts specialis...

Location

United States , Brandon

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Strong background in mechanics
Above average communication skills

Job Responsibility

Work with installers/professional customers to develop sales relationships
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner
Ensure delivery vehicles are serviced and maintained according to company standards
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly
Assist on front counter as needed and, on the retail counter as needed
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed

What we offer

Competitive Wages
Paid Time Off
Stock Purchase Plan
401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance
Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

HVAC Service Manager

Bemana is recruiting a HVAC Service Manager in Glastonbury, CT to join the team ...

Location

United States , Glastonbury

Salary:

130000.00 - 135000.00 USD / Year

Bemana

Expiration Date

Until further notice

Requirements

Strong knowledge of HVAC systems, components, and installation practices
Experience managing a team of HVAC technicians with excellent leadership and communication skills
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
Proven experience leading a growing team to success
Ability and willingness to motivate and develop the team
Excellent written and verbal communication skills

Job Responsibility

Manage, inspire, coach, train, and develop residential service and maintenance technicians to ensure quality, timely, and profitable work
Understand the sales criteria – conversion & average ticket – for work types and hold technicians accountable to meet and exceed revenue goals
Hold weekly 1:1's with technicians to conduct performance reviews and personal check-ins
Perform weekly ride-a-longs to ensure service system processes are being followed
Review technicians' work – in person & via ServiceTitan – to ensure quality & established standards are being followed
Provide technical support, either directly or through Field Supervisors
Ensure neatness of dress & care of equipment, including vehicle maintenance & readiness
Ensure safety compliance
Recruit, interview, hire, and train technicians in conjunction with General Manager to meet budget
Submit/review payroll for technicians to accounting weekly

What we offer

Various medical, dental & vision plans, including 100% employer covered options for you
401(k) with a company match up to 3.5%
100% Company paid long & short-term disability and life insurance
Flexible spending accounts for health and dependent care
Training and Career Growth
Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
Company vehicle

Fulltime

Installer Service Specialist

The Installer Service Specialist is an experienced and technical parts specialis...

Location

United States , Red Wing

Salary:

11.13 - 20.00 USD / Hour

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Strong background in mechanics
Above average communication skills
Hands-on knowledge of automotive repairs
ASE Certification
Fluency in multiple languages (Spanish is highly desired)

Job Responsibility

Work with installers/professional customers to develop sales relationships
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner
Ensure delivery vehicles are serviced and maintained according to company standards
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store
Ensures customers' new core and warranty returns are picked up and credited in a timely manner
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly
Assist on front counter as needed and on the retail counter as needed
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

Installation and Service Manager

We are seeking a hands-on Installation and Support Manager to lead and develop o...

Location

United Kingdom , Staplehurst

Salary:

Not provided

Magnetic Shields Ltd

Expiration Date

June 30, 2026

Requirements

Proven experience in a hands-on installation, engineering, or technical construction role
Experience leading or supervising a technical team
Strong practical skills with hand tools and power tools
Ability to interpret engineering drawings and CAD models
Excellent problem-solving ability in real-world, on-site environments
Strong communication and interpersonal skills
Highly organised with the ability to manage multiple projects
Full driving licence and valid passport
Professional, customer-facing manner
Willingness to travel globally and work away from home for extended periods

Job Responsibility

Line manage, mentor, and develop a team of Installation Technicians
Plan and allocate resources across multiple concurrent installation projects
Set clear expectations for workmanship, conduct, and performance
Foster a strong team culture aligned with MSL’s values and professionalism
Manage customer expectations and deliver world class products globally
Lead and participate in the on-site installation of magnetically shielded rooms and systems
Ensure installations are completed on time, to specification, and to the highest quality standards
Interpret engineering drawings, 3D CAD models, and technical documentation
Act as the first level of escalation, resolving issues in real time in partnership with the design teams
Be prepared to fly out at short-notice to installation sites to troubleshoot in the field

What we offer

Competitive pay
Benenden health cover
Competitive holiday entitlement
Quarterly performance bonuses
Comprehensive company sick pay
Enhanced pension contributions
Cycle-to-work scheme
Exclusive discounts portal
Double death-in-service cover
On-site Mental Health First Aiders

Fulltime

!

Account Manager - Service Provider & AI

This is not a traditional sales role. As an Commercial Account Manager in our Se...

Location

Netherlands , Amsterdam

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in IT, Business or a related field
3–5 years of relevant sales or account management experience, preferably in networking, telco, or cloud infrastructure
Experience selling to or working within the Service Provider, ISP, or AI/cloud infrastructure segment is a strong advantage
Deep understanding of SP and cloud infrastructure — routing, switching, security, automation — and how these translate to business value
Proven hunter mentality: comfortable identifying, qualifying and closing new logos alongside farming existing accounts
Strong MEDDIC or equivalent sales methodology discipline
Excellent ability to navigate complex, multi-stakeholder deals while maintaining commercial velocity
Experience with Salesforce CRM and conversation intelligence tools (e.g. Gong)
Able to lead technical conversations credibly without being the technical expert in the room
Fluent in English

Job Responsibility

Own and develop a focused portfolio of 250+- SP and AI accounts across DACH
Drive the full sales cycle — from lead qualification to close — for deals ranging from $10K to $1M+
Build and execute account plans using MEDDIC/MEDPIC methodology, tracked in Salesforce and Gong
Lead commercial conversations while coordinating extended team resources (SEs, PLM, Specialists, Partner Account Managers, POC) for larger pursuits
Run a partner-led hunting motion with distributors and resellers — very different from traditional enterprise account coverage
Engage executive sponsors and country managers on strategic AI and sovereign infrastructure deals
Identify upsell and expansion opportunities within existing install base, including SMB bundles via SP channel
Contribute to forecast accuracy with data-driven pipeline management and regular deal reviews

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

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Installer Service Manager

Job Description

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