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Incumbent is responsible for the installation, assembly, refurbishment, modification and relocation of Fresenius Water Treatment equipment, commissioning of water pretreatment plants.
Job Responsibility:
Developing professional expertise
applies company policies and procedures to resolve a variety of issues
Normally receives general work instructions on routine work, detailed instructions on new projects or assignments
Works on problems of moderate scope where analysis of situation or data requires a review of a variety of factors
Exercises judgment within defined procedures and practices to determine appropriate action
Builds productive working relationships
May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor
May refer to senior level staff for assistance with higher level problems that may arise
Escalates issues to supervisor/manager for resolution, as deemed necessary
Execution of installations according to the installation guideline and planning of the project management with subsequent commissioning of all components in the water pre-treatment (e.g. softener, activated carbon filter, Birm and nitrate filter)
Depending on the level of training, commissioning of Vivonic water treatment and ancillary equipment
Logging of all installation and commissioning measures by means of service reports and protocols
Creation and maintenance of the necessary device documentation at the operator's site
Disposition of installation materials for the assigned area of responsibility
Handling and use of test and measuring equipment in accordance with test equipment management
Maintaining and expanding customer presence in the assigned area of responsibility
Implementation of instructed quality assurance measures
Compliance with hygiene, accident prevention and occupational health and safety regulations as well as all applicable regulatory requirements
Adherence to the applicable compliance guidelines
Acting independently within the scope of the assigned activity (construction site manager)
Adherence to the prescribed quality guidelines and procedural instructions
Support when bottlenecks or emergency situations require it, during construction meetings, warehouse management, on behalf of the project manager
Replacement of other installation technicians in case of planned or unplanned absence, also in other areas
Determination of installation-relevant dimensions
Compilation and request of the required installation material for the projects
Coordination of supplements in water pretreatment
Coordination of optimizations/adjustments of water pre-treatment
Logging of all installation measures by means of a service report
Logging of all commissioning measures by means of service reports and protocols
Creation and maintenance of the necessary device documentation at the customer's site (protocols according to installation guideline)
Optimization of the customer's room layout
Interface regularly with customers, suppliers, third party service providers, and logistics
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
Assist with various projects as assigned by direct supervisor
Other duties as assigned
Requirements:
2 – 5 years’ related experience
or an advanced degree without experience
or equivalent directly related work experience
Highschool diploma required
Valid drivers license required
Experience in technical customer service or field service preferred
Technical training, Project/Construction Management training preferred
Qualified electrician or plumber desirable
Diplomatic, confident, and friendly demeanor
Ability to communicate with customers, employees of external companies and other interfaces
Reliability, flexibility, commitment, and trustworthiness
Good fundamentals in the field of dialysis technology and water treatment systems (desirable)
Good fundamentals in the field of quality assurance
Good basics in the field of mechanics and hydraulics, pneumatics
Good fundamentals in the field of microbiology and hygiene
Good PC user skills, MS Office
Nice to have:
Experience in technical customer service or field service
Technical training, Project/Construction Management training
Qualified electrician or plumber
Good fundamentals in the field of dialysis technology and water treatment systems