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Installation Supervisor

https://www.ikea.com Logo

IKEA

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Location:
United States, Charlotte

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Category:
Construction

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Contract Type:
Employment contract

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Salary:

57554.00 - 83286.00 USD / Year

Job Description:

The Installation Supervisor supports the on-site Installation team. This position oversees the customer interface and supports plans for the assembling and installation of products in a customer's home. The Supervisor remotely manages a team of on-site Measurement Technicians, Assembly Technicians, and Installation Technicians to partner in the creation of a customer's dream solution in the customer's home through a respectful approach, delivering a positive IKEA experience.

Job Responsibility:

  • Supervises and directs the daily operations of the Installation team
  • Ensures that the teams efficiently perform and complete the product installation according to directions and consistent with IKEA standards
  • Addresses and resolves customer and co-worker concerns
  • Hires, onboards and trains co-workers
  • Directs the overall selection, onboarding, coaching and development of co-workers
  • Creates individual development plans to secure succession
  • Manages resource planning, coworker relations issues and performance and delegates responsibilities
  • Contributes to the IKEA commercial priorities for installation sales programs within an assigned district area
  • Audits on Referral Partner performance and installation quality
  • Creates and facilitates constructive operational relationships with a sub-region of IKEA stores

Requirements:

  • HS Diploma, GED, or equivalent preferred
  • 3-5 years of finish carpentry, other carpentry, or kitchen installation experience
  • Minimum of 2 years in a lead installation/foreman role
  • Previous leadership/supervisory experience
  • Project management experience
  • Must have a valid driver's license, current auto insurance and reliable transportation
  • Be able to lift 50lbs or more frequently (over 46% of the day)
  • Travel is required for this role. Travel time is 4-5 days per week on average
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
November 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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