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The Installation Services Manager oversees all aspects of installation operations for signage projects, ensuring work is completed safely, on time, within budget, and to quality standards. This role manages installation crews, coordinates with project managers, ensures compliance with permitting and safety regulations, and maintains strong client communication throughout the installation lifecycle.
Job Responsibility:
Oversee day-to-day scheduling, coordination, and execution of signage installations
Assign work to installation crews based on skill level, project type, and workload
Ensure all installations meet industry standards, client requirements, and company quality expectations
Manage subcontractors when needed, including onboarding, compliance, and performance oversight
Negotiate installation activity with national and international network of providers
Collaborate with Project Managers, Designers, Production, and Sales to confirm installation requirements, site conditions, and timelines
Conduct or review site surveys to identify installation needs, constraints, and safety considerations
Communicate installation progress, issues, delays, and resolutions to internal teams and clients
Ensure installation crews follow OSHA regulations, company safety policies, and signage industry best practices
Confirm that all necessary permits, variances, and inspections are obtained and completed
Maintain accurate documentation of safety checks, incidents, and training
Lead, train, and coach installation crews
Conduct performance evaluations, monitor workload, and address personnel issues as needed
Support recruiting efforts to hire qualified installers and technicians
Maintain and track installation tools, trucks, equipment, and materials
Ensure equipment is properly maintained, inspected, and replaced as needed
Approve procurement of installation materials within budget guidelines
Perform quality checks on completed installations
Troubleshoot installation issues, site complications, or product defects promptly
Implement continuous improvement measures
Requirements:
5+ years of experience in the signage industry or a closely related field (construction, fabrication, field services)
2+ years of leadership/supervisory experience overseeing field teams or installers
Strong understanding of sign installation methods, hardware, electrical signage requirements, and fabrication processes
Ability to read and interpret construction documents, shop drawings, and engineering specifications
Knowledge of OSHA regulations and general job site safety practices
Excellent organizational, communication, and problem-solving skills
Valid driver’s license
ability to travel to job sites as needed
Nice to have:
Experience with cranes, bucket trucks, and specialty installation equipment
Familiarity with permitting processes and municipal signage codes
Certifications such as OSHA 30, aerial lift certifications, or electrical knowledge
What we offer:
Medical benefits on the 1st of the month following start date
401(k) with 100% match up to 4% and full vesting after 90 days
Paid time off
Holidays
Competitive compensation commensurate with experience