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Installation Materials Department Manager

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Floor & Decor

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Location:
United States of America , Port St. Lucie

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Category:
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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development.

Job Responsibility:

  • Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
  • Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
  • Strategically merchandize and utilize the company guidelines to outline merchandising practices
  • Ensure store presentation standards are achieved and maintained
  • Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
  • Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers
  • Work as KCM or Manager on Duty as required
  • Conduct weekly competitive shops
  • Communicate pricing and/or inventory issues to the senior team
  • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position
  • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory
  • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
  • Interface with corporate headquarters employees
  • Ensure maximum scheduling coverage during peak traffic periods
  • Review and assess the performance of associates on a timely basis
  • Train, develop, supervise and define workload of store associates as appropriate
  • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant
  • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling
  • Ensure compliance to scheduling, hiring, payroll and business planning processes
  • Monitor, maintain and follow company policies
  • support company expectations and systems
  • Perform additional managerial duties as necessary
  • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary
  • Available to open and/or close the store in an effective manner

Requirements:

  • Three to five years retail management experience and proven ability direct operations
  • Ability to perform in a high volume, highly complex location
  • Ability to demonstrate initiative and be a self-starter
  • Demonstrated proficiency in recruiting, hiring, and training associates
  • Excellent communication, interpersonal and analytical skills
  • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency
  • Demonstrated ability to increase the company’s overall market share
  • Must possess excellent customer service skills and work well under pressure
What we offer:
  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • 80 hrs. annualized paid vacation (full-time associates)
  • 4 paid holidays per year (full-time hourly store associates only)
  • 1 paid personal holiday of associate’s choice and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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