Installation Materials Department Manager Job at Floor & Decor (Port St. Lucie)

Job Description

Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development.

Job Responsibility

Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
Strategically merchandize and utilize the company guidelines to outline merchandising practices
Ensure store presentation standards are achieved and maintained
Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers
Work as KCM or Manager on Duty as required
Conduct weekly competitive shops
Communicate pricing and/or inventory issues to the senior team
Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position
Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory
Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
Interface with corporate headquarters employees
Ensure maximum scheduling coverage during peak traffic periods
Review and assess the performance of associates on a timely basis
Train, develop, supervise and define workload of store associates as appropriate
Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant
Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling
Ensure compliance to scheduling, hiring, payroll and business planning processes
Monitor, maintain and follow company policies
support company expectations and systems
Perform additional managerial duties as necessary
Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary
Available to open and/or close the store in an effective manner

Requirements

Three to five years retail management experience and proven ability direct operations
Ability to perform in a high volume, highly complex location
Ability to demonstrate initiative and be a self-starter
Demonstrated proficiency in recruiting, hiring, and training associates
Excellent communication, interpersonal and analytical skills
Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency
Demonstrated ability to increase the company’s overall market share
Must possess excellent customer service skills and work well under pressure

What we offer

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
80 hrs. annualized paid vacation (full-time associates)
4 paid holidays per year (full-time hourly store associates only)
1 paid personal holiday of associate’s choice and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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Installation Materials Department Manager

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