Installation Manager Jobs

NATIONAL OnDemand, Inc

Location:
United States, Virginia Beach

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Installation Managers are responsible for the execution and performance of our field operations. This position will have oversight of our Field Operations Supervisors and Field Technicians. Manager will work in accordance with the organizations office policies and procedures, keeping in mind the overall core values of our company.

Job Responsibility:

Represent the company and attend client’s meetings with Regional Manager and maintain a great relationship with clients
Drive profitability by optimizing profits and controlling expenses
Provides technical support, expertise, leadership, and accountability for field team
Responsible for recruiting, hiring, retention and training needs for field staff
Builds and maintains an effective field operations organization committed to customer and employee satisfaction
Supervise performance of field staff and responds to escalated issues in field
Communicate senior management directives to field staff and ensure compliance (Safety, etc.)
Develops manpower schedules and loading to ensure workload coverage
Site Visits to ensure QC of various projects ensure conformance to client specifications and company requirements
Follows up on customer satisfaction issues and drives resolution
Onsite support & guidance for newer technical staff
Serves as safety champion for our company
Other duties as required or as assigned by leadership

Requirements:

High School Diploma or equivalent required
3-5 years of leadership experience
Possession of valid state issued driver’s license required
Must be able to pass a background check and drug screen
Candidates must have a minimum of three years of experience in a related discipline
Proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels
Critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs
Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change
Ability to coordinate and integrate work across multiple disciplines, complete scheduling, and resource planning activities to drive efficient work processes, identify and manage all operational risks, and enhance customer communication and satisfaction
Experience managing multiple locations and leading cross-functional teams
Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, and Word)
Ability to travel to jobsites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training)
Ability to establish and maintain effective working relationships with both internal and external customers
Possess excellent verbal, written communication, and follow-up skills
Self-motivated with the ability to motivate and influence others
Experience with Business and Residential installations to include FTTP/FTTH services

What we offer:

paid time off (PTO)
medical
dental
vision
short- and long-term disability
life insurance
Employee Assistance Program (EAP)
401(k)

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Installation Manager