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A rapid-growth residential and commercial floor coatings company is in a period of aggressive expansion — founded in 2023 and projecting approach to $100M in revenue by 2027. With multiple locations and high-velocity growth targets ahead, the company is hiring an Installation Manager to own field installation operations. This is a people-first, systems-driven leadership role — managing 30+ crews and approximately 75 field staff (and growing), building the operational playbooks that allow the business to scale without losing quality or consistency. The right person thrives in fast-paced trade environments, leads with accountability, and is energized by building things from scratch.
Job Responsibility:
Own end-to-end installation operations across multiple markets, overseeing 30+ crews and approximately 75+ field staff
Drive accountability, performance metrics, and leadership development across crew leads and field technicians
Establish and continuously improve SOPs for installation, safety, quality control, scheduling, and reporting to support 200–300% growth
Lead quality assurance, safety programs, and process improvement initiatives across all operating markets
Partner cross-functionally with Sales, Customer Experience, Production, and Supply Chain to forecast capacity, optimize crew routing and utilization, and ensure clean operational handoffs
Requirements:
3+ years of experience in installation operations, construction operations, or trade services leadership
Proven experience managing large field teams — 50+ employees or 25+ crews simultaneously while operating in a high-growth, fast-paced environment (100%+ year-over-year growth)
Strong leadership and accountability management track record — driving performance metrics and team development