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Waitrose & Partners Logo Waitrose & Partners · Logistics

Installation Driver Specialist

United Kingdom, London 34500.00 - 46500.00 GBP / Year · Job Posted April 24, 2026
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Job Description

As a Technician Specialist, you aren't just a driver—you're an ambassador, an expert installer, and a mentor. You'll be the person bringing the latest tech and beautiful furniture to life, ensuring our customers get the premium experience they expect, as part of a 2-person delivery crew driving a 7.5-tonne vehicle. In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour.

Job Responsibility

  • Premium Installation: Expertly installing furniture, white goods, and home cinema systems
  • Customer Ambassadorship: Acting as the face of John Lewis, treating every home with the utmost respect
  • Knowledge Sharing: Coaching your partner on the best installation techniques and customer service flourishes
  • Problem Solving: Handling the 'unexpected' with a calm, professional attitude to ensure every delivery is a success

Requirements

  • Valid Manual C1 UK driving licence (max 6 points)
  • Valid DCPC and Tachograph Card (must be held by your start date)
  • Proven history of driving 7.5-tonne vehicles and a background in home installations
  • A friendly, professional manner—both in person and over the phone
  • Comfortable with modern tech and eager to learn about new products

Nice to have

  • Experience with integrated appliances or electrical disconnections
  • Skills in TV wall mounting or flat-pack assembly
  • Knowledge of domestic lighting or cooking appliance replacement

What we offer

  • Discounts at John Lewis & online (25%) and Waitrose (20%), after 3 months service
  • Flexible working opportunities
  • Equal Parenthood leave
  • Great progression and development opportunities
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