Inspetor de Andares - Madrugada Job at Marriott Bonvoy (Rio de Janeiro)

Job Description

Inspetor de Andares - Madrugada position at Sheraton Grand Rio Hotel & Resort. The role involves ensuring cleanliness standards, reporting maintenance issues, completing housekeeping paperwork, responding to guest requests, and assisting with team management.

Job Responsibility

Use checklists to ensure cleanliness and condition of each assigned area meets standards
Identify and report preventative or other maintenance issues in public areas or guest rooms
Request preventative maintenance or non-urgent repairs
Contact other departments directly for urgent repairs
Clean, maintain, and store cleaning equipment
Document and report outstanding issues
Complete required Housekeeping paperwork
Respond promptly to requests from guests, Front Desk, or At Your Service requests
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Visually verify and interpret written documents
Perform other reasonable job duties as requested by Supervisors

Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

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Inspetor de Andares - Madrugada

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