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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Inspetor de Andares - Madrugada

Brazil, Rio de Janeiro · Job Posted March 05, 2026
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Job Description

Inspetor de Andares - Madrugada position at Sheraton Grand Rio Hotel & Resort. The role involves ensuring cleanliness standards, reporting maintenance issues, completing housekeeping paperwork, responding to guest requests, and assisting with team management.

Job Responsibility

  • Use checklists to ensure cleanliness and condition of each assigned area meets standards
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Request preventative maintenance or non-urgent repairs
  • Contact other departments directly for urgent repairs
  • Clean, maintain, and store cleaning equipment
  • Document and report outstanding issues
  • Complete required Housekeeping paperwork
  • Respond promptly to requests from guests, Front Desk, or At Your Service requests
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Speak with others using clear and professional language
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Enter and locate work-related information using computers and/or point of sale systems
  • Visually verify and interpret written documents
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • Less than 1-year related work experience
  • No supervisory experience
  • No license or certification required
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