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Perform the inspection of ICL documentation for infusion pumps (devices) and wireless battery modules either on paper or in the electronic Global Service Platform (GSP) system in order to ensure test procedures have been completed and release specifications are within specifications for final device acceptance and release. Perform internal inspection of devices to ensure all visual aspects of the pump or wireless battery module, including approved labels, are met prior to release of device or wireless battery module. Verify that all customer facing device and packing labels are accurate and match the serial number being inspected. Approves the release of the device and wireless battery modules in the appropriate ERR system, as applicable (JDE B4ONE, JDE GME, Pump Tracker). Ensures there are no open nonconformances associates with device or wireless battery modules exist in the approved NCR system (QCBD, Trackwise). Reviews the event history log within a device to ensure calibration values have been accurately entered in the pump using release testing values recorded in GSP. Channels accepted or rejected products to the appropriate locations on the service floor. Accurately record all failing observations using the minor correction process and/or electronic nonconformance system (QCBD or Trackwise) as applicable. Dispositions the rework activities of nonconformances and completes the electronic approval and closure process for any non-conformances with the device in the an approved electronic system. Review for accuracy and accept the quality data entry of service events using the Medina Service Trending Site in SharePoint. Ensure process control and maintenance procedures are being followed. Recognize out of compliance/out of tolerance situations and take appropriate action. Adding QA flags to all received product using the appropriate ERP system (JDE B4ONE, Pump Tracker). Inspect and perform QA release activities of Spare Parts Kits in service. Assist with identification and containment of nonconforming product on service floor for internal investigations and holds. Perform other duties as assigned.
Job Responsibility
Perform the inspection of ICL documentation for infusion pumps (devices) and wireless battery modules either on paper or in the electronic Global Service Platform (GSP) system in order to ensure test procedures have been completed and release specifications are within specifications for final device acceptance and release
Perform internal inspection of devices to ensure all visual aspects of the pump or wireless battery module, including approved labels, are met prior to release of device or wireless battery module
Verify that all customer facing device and packing labels are accurate and match the serial number being inspected
Approves the release of the device and wireless battery modules in the appropriate ERR system, as applicable (JDE B4ONE, JDE GME, Pump Tracker)
Ensures there are no open nonconformances associates with device or wireless battery modules exist in the approved NCR system (QCBD, Trackwise)
Reviews the event history log within a device to ensure calibration values have been accurately entered in the pump using release testing values recorded in GSP
Channels accepted or rejected products to the appropriate locations on the service floor
Accurately record all failing observations using the minor correction process and/or electronic nonconformance system (QCBD or Trackwise) as applicable
Dispositions the rework activities of nonconformances and completes the electronic approval and closure process for any non-conformances with the device in the an approved electronic system
Review for accuracy and accept the quality data entry of service events using the Medina Service Trending Site in SharePoint
Ensure process control and maintenance procedures are being followed
Recognize out of compliance/out of tolerance situations and take appropriate action
Adding QA flags to all received product using the appropriate ERP system (JDE B4ONE, Pump Tracker)
Inspect and perform QA release activities of Spare Parts Kits in service
Assist with identification and containment of nonconforming product on service floor for internal investigations and holds
Perform other duties as assigned
Requirements
Bachelors’ degree with 0-2 years related experience or Associates with 1-3 years-related experience or High School diploma with 2-4 years experience
Must be familiar with cGMP and FDA requirements
Knowledge of aseptic techniques may be required
Knowledge of Measurement equipment
Knowledge of basic ESD requirements
Knowledge of Computer based programs
Data entry and spreadsheet applications
Perform repetitive motions with hands/fingers
Knowledge of cGMP documentation and FDA required
Demonstrated attention to details and accuracy, required
Must have good communication skills
May be required to work flexible hours and overtime on short notice
Nice to have
Experience in a pharmaceutical or Biotech industry helpful
What we offer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave